Hadar Hoffman Email & Phone Number

Brooklyn, New York, United States

Brooklyn, New York

Case Recovery Specialist • Responsible for client signup and contract explanation; answered client’s questions and addressed concerns• Updated client files, treatments, and case details • Managed correspondence between clients and attorneys/case managers to ensure client satisfaction • Retained individuals who originally rejected services by assisting them to overcome specific objectionsIntake Specialist May 2015- December 2017 • Managed initial client relationships via telephone in a high-volume outbound call center environment• Assisted prospective clients by screening their potential legal cases; collected client’s information, drafted incident summaries, and scheduled investigators to meet with new clients

Downtown Manhattan

• Assisted attorney with all areas of litigation case management and real estate transactions• Completed legal assignments including court filing, editing, copying, and filing of case documents• Responsible for administrative management including answering phone calls and ordering office supplies

Downtown Manhattan

• Served as executive assistant to the firm’s managing partners• Responsible for calendar management and responding to personal matters • Administered employee benefits and insurance programs, managed employee payroll, maintained personnel files, and handled office supply ordering• Monitored daily time records for billable legal hours of legal staff• Assisted with staff recruitment/hiring; compiled paperwork and conducted background checks

Downtown Manhattan

• Greeted clients and visitors; responsible for accepting incoming mail, packages and deliveries• Performed administrative duties: answering phones, scanning, copying, faxing, filing, and data entry

New York, New York

• Performed daily setup and closing procedures, including final settlement of cash and credit card profit• Supervised dining area; handled all staff/customer issues, managed POS system and cash/credit transactions• Assisted in office administration; answered phone calls, scheduled reservations, placed delivery/takeout orders and followed up on their receipt; involved in advertising and evaluation of patron reviews

Carroll Gardens, Brooklyn

• Co-facilitated and led classroom activity for children aged 1 – 2.5 years of age• Responsibilities included supervision of mealtimes, naptime, and free play activities • Followed a structure of daily routine and schedule of lesson plans• Created lessons and activities ranging from creative art; story, music, and craft; to gross motor and circle games

Cambridge, Massachusetts

• Answered incoming phone calls and scheduled appointments for Media Center Studio• Assisted library patrons with reserving materials• Performed data entry on media equipment• Provided information on media resources

Arlington, Massachusetts

• Engaged in case management experiences while shadowing agency employees; attended home visits, provider and educational meetings, court proceedings, and foster care reviews• Supervised parent-child visits between biological parents and children in care of social services• Assisted in the placement of a child in an out of home placement• Learned the procedures for entering case notes into clinical dictation, and how to file case records

Sydney, Australia

• Provided support to disadvantaged youth aged 16-25 dealing with issues including homelessness, mental health and drug addiction• Assisted in on-site educational facility, including individual assistance with assignments• Co-led weekly group for girls and interacted with girls in group activities and sessions• Developed a young mothers’ group and conducted research, including interviews with clients as well as other agencies• Involved in other programs, including a street outreach bus servicing homeless clientele, and observed court proceedings at a youth drug and alcohol court program

Cambridge, Massachusetts

• Worked with inner city youth aged 9-13 in an after school program• Assisted children with homework and educational activities• Facilitated art, creative writing, and academic activities• Provided snacks and recreational games for children• Co-led weekly girls’ group, which included leading discussions of topics relevant to adolescence

Cambridge, Massachusetts

• Assisted a five year old child in developing reading skills, and self-confidence• Provided age-appropriate strategies and reading materials for each session

Cambridge, Massachusetts

• Mentored a seven year old foster child• Arranged weekly outings and one on one activity, meant to provide a trusting relationship for child

Bachelor Of Science, Human Services With Specialization In Social Work And Psychology Minor

Study Abroad Program, School Of Social Work