Saed "Seth" Haddad Email & Phone Number

Livonia, MI, US

Plymouth, Michigan, US

Cork, Ireland, IE

Cork, Ireland, IE

Southfield, MI, US

*Trained, oversaw and delegated 5 warehouse quality associates/inspector towards quality improvement activities based on company production requirements and inspection procedures *Documented sales and return-rate data since 2014 using MS Excel and Minitab, and proactively investigated and corrected observed deviations following an extensive analysis.

Southfield, MI, US

*Employed 5S tactics to generate, supply and coordinate an inventory room filled with high-caliber, self-inspected Service Department spare parts required for service, repairs and builds of medical endoscopes *Developed, administered and analyzed satisfaction survey on Service Department inventory processes followed by root-cause analysis and SPC.

Southfield, MI, US

*Developed catalog inventory and samples of over 4,000 endoscopy parts (>90% of in-stock parts) *Successfully executed extensive part/model compatibility research *Performed inventory counts on all parts in the warehouse with the assistance of fellow team members *Dissected and precisely measured numerous OEM endoscope specifications with the use of calipers

Southfield, MI, US

*Performed and exceeded final inspection on pre-owned endoscopy part sales and exchanges including overseas sales and slashed re-work levels and customer return rate from 30% to 3% by utilizing continuous improvement, problem solving, root-cause analyses and corrective-actions *Constituted grading standards for every product based on aesthetics and.

*Food and beverage server*Banquet server*Built valuable relationships with customers*Performed preparatory work on a day-to-day basis*Frequently closed the restaurant while adhering to restaurant standards

Master’S Degree, Quality Management

Bachelor’S Degree, Psychology

Education record