Hadeel A. Email & Phone Number

Boca Raton, Florida, United States

Boca Raton, Florida, United States

Specialized in all products and ancillaries within the gGastro® suite.Delivered high-quality training solutions, exceeding quality standards.Managed high-profile client projects, ensuring timely and effective implementation.Mentored colleagues, fostering a collaborative and productive work environment.Recognized with numerous 5-Star Survey Awards and the Most Valuable Player Award.Implemented innovative solutions to enhance operational efficiency and client satisfaction.Led technical training sessions, providing expertise and support for complex system implementations.Facilitated multiple workshops at the Momentum conference, receiving high praise from attendees and further establishing credibility as a subject matter expert.

Plano, Texas, United States

I managed the schedule for one of the busiest gastroenterologists in the DFW area, Dr. Kenneth Brown and Physician Assistant Megan Canady, driving operational efficiency and enhancing patient care. Record-Breaking Procedure Scheduling Management: My physician consistently led procedure bookings in a group with over 60 physicians, achieving the highest numbers month after month, year after year.Comprehensive Patient Care: I conducted in-depth patient questionnaires, developed customized prep protocols, and created detailed instructional materials to ensure patient compliance and preparedness, leading to improved procedural success.Operational Innovations: I introduced a HIPAA-compliant online questionnaire form, significantly increasing efficiency and reducing phone time. I also implemented a workflow that resulted in a 200% increase in website engagement within a single month.Expert Financial and Claims Management: I managed all aspects of patient payments, including creating claims for services rendered. I ensured that the highest-paying codes were prioritized, added necessary modifiers, and made adjustments as needed to secure appropriate monetary reimbursement for my physician. My efforts in financial management ensured accuracy and transparency while maximizing the practice's revenue.EMR and Workflow Superuser: Leveraging my deep curiosity and passion for technology, I became the staff superuser for the EMR system and workflows. I was the go-to person for any questions or challenges related to the EMR, helping to streamline processes and ensure the team could efficiently navigate the system.The mentorship I received from this cutting-edge physician shaped my approach to healthcare, instilling in me a deep commitment to optimizing patient care and operational efficiency. Even after leaving the practice, I continue to apply these lessons in my career, always striving for better patient outcomes and streamlined workflows.

Plano, Texas, United States

Plano, Texas, United States