Oil and Gas, Freight Management Domain (Group Procurement, PETRONAS)• Lead System Analyst team for a one-stop freight management (FM) solution which streamlines freight management process for business end users, freight management practitioners and third party logistic (3PL) vendors via dedicated workspaces.• Identify and prioritize functional requirements for these advancements in the Freight Management Value Chain functionalities; one-stop centre, real time tracking, process simplification, data-driven cost savings, integrated system, reporting and analytics for overall and continuos process optimization.• Do planning and committed to all Scrum ceremonies; sprint refinement, development sprint, sprint planning, daily standup, sprint review and sprint retrospective in fast pace of 2 weeks sprint period.• Involve in user manual, technical documentation and progress report for the management.

• Responsible for managing all requirements for IT project (working permit application) for multi-region (local and international) lubricant processing plants; MLBP Melaka (Malaysia), PL Shandong (China), PLIPL (India), PL Arexons, PL Napoli, PL Santena, PL Villastellone (Italy), PL Spain, PL Belgium and PL Brasil.• Identify and prioritize technical and functional requirements and use those requirements to get the development team onboard and understand what the client really wants.• Also involved in wireframe brainstorming and mockup creation to initiate the development process.• Work together with developers for the system integration testing (SIT) and managing the user acceptance testing (UAT) with multi-regions users, with different time zones.

Oil and Gas Domain (Petronas)• Lead BA for oil and gas terminal visualization that provides visibility on terminal performance such as lifting efficiency, accounting for field production and forecast, as well as terminal operating boundaries such as tank contingencies, and tank top or tank bottom.• Identify and prioritize technical and functional requirements and use those requirements to get the development team onboard and understand what the client really want.• Work together with the UI UX team and development team to manage the client's expectations.• Manage the consistency and accuracy of data visibility and insights into lifting efficiency and inventory optimization opportunities through a series of user testing, hence standardized and clear workflow for better cargo planning can be achieved.• Prepare and update user onboarding, technical documentation and progress report for the management.Renewal Energy Domain (JKR)• Proactively participates in user requirement gathering through a series of meetings with government agencies.• Identify and design the entity relationship diagram (ERD) to represent relationships between project stakeholders, objects or items, tasks, and other deliverables within the project, before the implementation into a set of databases.• Manage the internal and user testing sessions, with rapid bug fixing following the agile methodology.• Prepare comprehensive user testing and progress report for the management and clients.Other Government Agencies, SMEs• Proactively participate in user requirement gathering through a series of meetings with clients.• Prepare project progress report and technical documentation.• Participate in proposal and tender documentation preparation, specifically on technical part; workflow, specification and costing.

• Proactively in user requirement gathering through a series of meetings with government agencies, local SMEs, community-based NGOs, and some international organizations.• Experienced in managing projects using multiple project management tools throughout all the projects.• Identify and do project tool assessments before acquisition and implementation into project.• Help SMEs in digitalization or IT adoption through content management system (CMS) implementation and general IT consultation.

• Help SMEs in digitalization or IT adoption through content management system (CMS) implementation and general IT consultation.• Gave training in multiple content management system (CMS) workshops, with personalized one-to-one consultation.• Do research and development of augmented reality (AR) tool by utilising integration capability of Metaio AR framework. Exposed also to Vuforia, Layar, Wikitude etc.

• Lead and manage 2 outlets; located in Bandar Baru Bangi and Bestari Jaya, Selangor.• Help in improving standard operating procedures (SOP) of the outlet operation.