Oversight of HR Operations Delivery:- Managed the delivery of HR operations, including onboarding and offboarding processes, maintaining staff information, and overseeing all HR systems such as Workday and SAP.- Ensured accurate and timely payroll processing and other C&B process such as SHUI, PIT, health insurance or annual health check up. - Supported employees for general inquiries about HR policies, benefits, processes and guidance.- Coordinated with HRBP, TA and L&D to improve productivity.Process Improvement and Recommendations:- Led initiatives to enhance productivity and simplify HR processes.- Provided recommendations based on analysis to improve efficiency and effectiveness.HR Project Participation: Actively engaged in various HR projects, including:- Mergers & Acquisitions: Successfully onboarded over 500 staff members during an M&A period.- Workday Implementation: Played a key role in the implementation and integration of Workday applications. Responsibilities included integrating systems, testing, daily operations, and identifying and resolving issues in collaboration with the technical team.Engagement Activities: Participated in activities aimed at enhancing employee engagement.

- Collaborating with relevant teams to ensure the on-boarding; off- boarding process are performed timely and in line with the labour laws;- Managing database of all staff (including data in excel, HR systems, hard copies employee profiles, …);- Preparing emplovee's related reports to relevant parties.- Assisting with all employee's queries;- Participating in various HR projects.

Process procedures and manage data related to Social - Health - Unemployment Insurance, PIT, Accident and Health Insurance

Reach deals with new clients.Manage isues related to clients and perform as a HRBP for clients.Process procedures related to all C&B report: Social - Health - Unemployment Insurance, PIT, 24/7 Insurance

Research and reach deals with new clients.Assess, identify potential and build relationships with them.Plan market entry strategy (and potentially execution)

Perform HR services for customers: using software to do payroll right and ontime, making labor documents, coordinate with C&B, coordinate with supervisors and department heads to solve problems arising in the process of providing services.Employee care (1400 employees)Customer care (5 customers)

- Process procedures related to Social - Health - Unemployment Insurance (about 5000 emloyees)Process procedures related to PIT (about 7000 employees)Process procedures related to Accident and Health Insurance (about 7000 employees)

- Support Receptionist (receive and translate incoming calls, receive and send letter, set up meeting room, schedule meeting room....)- Support to organize all internal activities and events (Happy Hours per month with topics: Merry Christmas, 8/3, Country Journey, Year – end party, Quarterly Summary...- Support to Admin works: Store, sort files; follow the using and order stationery, mineral water, name-card...; check and arrange payments for office rental, taxi charges, telephone charges...- Other tasks as required.