Hadley C. Email & Phone Number

Bluffton, SC, US

GB

GB

GB

Monitor and resolve escalations as it relates to global and local system access in order to note trends for potential system improvementsFacilitate the decision-making process related to the flow of People data in order to ensure the agreed US data governance policies are followed. Provide subject matter expertise for global and local HC integrations.

GB

Manage the operational and logistical aspects of interoffice mobility within the Global PwC network of firms for assignees from initiation to repatriation.Provide mobility-related expertise, consultation and exception management to Relocation Management Companies (RMC) and key stakeholders.Manage relationship with the offshore team to ensure product.

GB

Primary point of contact in the resolution, escalation or routing of inquiries including but not limited to HR Policy, Immigration, Talent Exchange, TalentLink, PwC Professional Snapshot and OnboardingDaily Utilization of PwC systems such as SM9, Google, Lotus Notes, PeopleSoft, Source1, myKcurve and Spark Provided guidance to new team members and assisted.

Quincy, Massachusetts, US

Successfully managed vital projects to support company and client growth objectivesNavigated successful development, maintenance and growth of key client relationshipsCreated and analyzed Domestic and International RFP negotiations to outline client savings potential versus competitionImplemented and monitored monthly client performance reports

US

Provided award winning support to the Corporate Account Executives and national client baseResponsible for exceptional daily support of key accounts as assigned Executed special projects and presentations to ensure completion within the allotted time frameReceived Quality Service Awards for exceeding performance standards

Atlanta, GA, US

Played vital role in the recruitment, scheduling and retention of field employees Established recruiting requirements by evaluating organizational and managerial objectivesDetermined applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements Documented all daily transactions.

Charlotte, North Carolina, US

Responsible for preparing bid proposals based on analysis, statistics and market trends Maintained ongoing relationships with institutional city, county and state government purchasing offices for contract correspondence and administration within the assigned territory

US

Supervised the Central Call Center; training associates and providing counseling/coaching when needed to maintain integrity of call center.As member of pilot team for the Central Call Center, answered incoming calls for select Circuit City Stores and assisted in processing of sales via the web.As a Customer Support Coordinator, answered and researched.