• Consulted directly with the General Manager and Club Committee of Sankaty Head Golf Club to revamp the food and beverage program at SHGC’s two dining outlets• Created individual wine lists and cocktail menus for each venue; worked with managerial staff, bartenders and servers to implement beverage training and education• Trained and mentored all FOH staff, most of whom were interns from hospitality management programs, on a long-term and day-to-day basis

• Managed a 3,000 label Wine Spectator Grand Award winning wine and spirits program (creative, purchasing, budget, allocations, inventory and P&L) • Planned, sold and executed monthly wine dinners and tastings featuring both local and European wineries, along with seasonal dinners featuring luxury ingredients and pairings (e.g. Alba white truffles and mature Barolo)• Coordinated with private events team to facilitate wine recommendations and service for on and off-site private dining events• Nightly floor sommelier service with an emphasis on hospitality and cultivating repeat clientele• Generated retail wine sales via wine dinners, tastings and direct to consumer sales through the use of a private email list developed by forming strong ties with local and Silicon Valley and Bay Area tech and finance guests

• Supervised staff and trained all new hires for restaurant and bar; responsible for opening and closing procedures• Participated in every aspect of the opening of the hotel and restaurant (extensive menu and service game-planning, rigorous staff training, executive committee, marketing, tastings, etc.)• Regularly communicated with Jean Georges team at Culinary Concepts in New York and J&G culinary team to implement menu concepts

• Assisted the President and Vice-President by drafting engagement and cover letters for clients, scheduling appointments and arranging travel plans• Managed expenses, invoices and timesheets for the office• Sent to France as a translator and assistant evidence technician for the forensic lab

• Assisted customers by answering incoming phone calls and managing reservations• Scheduled reservations and laid out floor plan using Open Table• Worked closely with managers and servers to assist in seating tables

• Edited and optimized print advertisements using Adobe Photoshop• Maintained an informational database of customers, billed clients via fax• Advised potential ad department clients and was responsible for customer service