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Hadrian Prathama Wibisono Email & Phone Number
Customer Relation Head - Bus Services
at
PT. Serasi Autoraya
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Relation Head - Bus Services
Location
Jakarta, Indonesia
Company size
Who is Hadrian Prathama Wibisono? Overview
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Quick answer
Hadrian Prathama Wibisono is listed as Customer Relation Head - Bus Services at PT. Serasi Autoraya, a with 1877 employees, based in Jakarta, Indonesia. AeroLeads shows a matched LinkedIn profile for Hadrian Prathama Wibisono.
Hadrian Prathama Wibisono previously worked as Customer Relation Head - Rental at Pt. Serasi Autoraya and Customer Relation Analyst at Pt. Serasi Autoraya. Hadrian Prathama Wibisono holds Bachelor Of Engineering - Be, Mechanical And Biosystem Engineering, With Honors from Institut Pertanian Bogor (Ipb).
Company email context
Email format at PT. Serasi Autoraya
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PT. Serasi Autoraya
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Profile bio
About Hadrian Prathama Wibisono
Dynamic professional with extensive experience managing high-level client relationships, leading projects, and driving customer satisfaction. Proven ability to build and maintain strong client partnerships, streamline project execution, and enhance customer experience. Skilled in developing strategies to optimize service delivery, managing cross-functional teams, and aligning business objectives with customer needs.
Current workplace
Hadrian Prathama Wibisono's current company
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Pt. Serasi Autoraya
7 roles
Hadrian Prathama Wibisono work experience
A career timeline built from the work history available for this profile.
Customer Relation Head - Rental
- Managed customer relations for TRAC Astra Head Office across 18 branches nationwide.- Analyzed VOC (Voice of Customer) data to improve service quality.- Developed customer service strategies, service culture programs, and handled complaint resolution.- Conducted customer surveys, data analysis, and distributed results to relevant stakeholders.- Monitored customer satisfaction (CSI) and loyalty (CLI) metrics- Implementing branch-level improvement programs.- Created and maintained dashboards for customer behavior and segmentation analysis.- Managed VOCs from all platform and oversaw Customer Service agent performance.
Customer Relation Analyst
Aug 2022 - Jun 2024
Co-Founder & Event Planner
- Planned and coordinated weddings, ensuring smooth execution of all event details.- Managed vendor relationships, timelines, and budgets to meet client expectations.- Provided on-site coordination, resolving any issues to ensure a seamless event.- Assisted clients with selecting venues, themes, and event services.- Ensured high-quality customer service and personalized attention to client needs.
Project Manager
- Developed and maintained dashboards for the Business Development Team.- Assisted in project planning and execution to meet objectives on time and within quality standards.- Identified and resolved project risks, ensuring timely delivery within scope.- Coordinated internal and external resources for successful project execution.- Engaged stakeholders, defined project scope, and ensured technical feasibility.- Enhanced customer experience and market growth through product gap analysis.- Managed stakeholder relationships and maintained comprehensive project documentation.
Jul 2020 - Aug 2022
Relationship Manager - Rmdp
- Completed Development Program to identify sales opportunities for mortgage facilities.- Generated leads and acquired new customers to meet business objectives.- Developed corporate relationships and tie-ups to expand market reach.- Ensured compliance with sales practices and cross-sold banking products.
Jul 2019 - Jul 2020
Production
- Input production data and maintain accuracy in reporting.- Led trial projects to improve production efficiency in collaboration with the Product Manager
Jun 2018 - Sep 2018
2 education records
Hadrian Prathama Wibisono education
Bachelor Of Engineering - Be, Mechanical And Biosystem Engineering, With Honors
Education record
FAQ
Frequently asked questions about Hadrian Prathama Wibisono
Quick answers generated from the profile data available on this page.
What company does Hadrian Prathama Wibisono work for?
Hadrian Prathama Wibisono works for PT. Serasi Autoraya.
What is Hadrian Prathama Wibisono's role at PT. Serasi Autoraya?
Hadrian Prathama Wibisono is listed as Customer Relation Head - Bus Services at PT. Serasi Autoraya.
Where is Hadrian Prathama Wibisono based?
Hadrian Prathama Wibisono is based in Jakarta, Indonesia while working with PT. Serasi Autoraya.
What companies has Hadrian Prathama Wibisono worked for?
Hadrian Prathama Wibisono has worked for Pt. Serasi Autoraya, Serasi Event & Wedding Organizer, Algoritma Data Science School, Cimb Niaga, and Danone.
How can I contact Hadrian Prathama Wibisono?
You can use AeroLeads to view verified contact signals for Hadrian Prathama Wibisono at PT. Serasi Autoraya, including work email, phone, and LinkedIn data when available.
What schools did Hadrian Prathama Wibisono attend?
Hadrian Prathama Wibisono holds Bachelor Of Engineering - Be, Mechanical And Biosystem Engineering, With Honors from Institut Pertanian Bogor (Ipb).
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