Hae Joo L. Email & Phone Number

South Korea

대한민국 경기도

카카오맵 서비스기획

Gyeonggi-Do

Korea

- Contributed to successful implementation of the new Bosch Global Talent Recruitment system by creating user manuals to enhance the knowledge transfer process for recruiters, managers and HR Business Partners in Korea- Managed HR administrative tasks such as assisting recruitment process by organizing dates and preparing for interviews- Supported HRD division by sending monthly training program schedules to employees, as well as set up and monitor in-house training sessions on a regular basis- Conducted research on learning tools and trends to help develop new in-house training programs for growth of employees

Seoul, South Korea

- Assisted writing final suggestions for leadership assessment project for client company by conducting extensive research on leadership trends and training programs of companies in the same industry- Contributed to fast execution of reports by managing organization of 200 individual reports by organizing and inputting data by utilizing Microsoft Excel, editing errors and revising all updated information- Supported communication between Mercer Korea and client company by managing overall translation tasks from Korean to English, working on translation of Mercer 360 assessment tool, interviews, e-mails- Supported assessment process by writing interview scripts for 51 behavioral event interviews of client company executives

-Performed extensive research analysis on approximately 30 companies in the same industry to come up with suggestions for company branding ideas to increase recognition of company brand image and enhance recruitment process-Created various content and uploaded social media posts for company blog to promote company image on a weekly basis-Organized Human resource database using excel to effectively manage talent pool and personal information of employees

Seoul, South Korea

- Worked as external auditor for Zara Online Shopping Mall Korea Customer Service Center Quality Management project- Uploaded approximately 90 reports on calls, emails and chats in English monthly, and gave feedback to the customer service center to enhance the quality of customer services- Communicated with Zara project manager monthly to gain knowledge about general online mall operating procedure