Mr. Hafedh DRIDI is Senior Quality Assurance Engineer in KAHRAMAA. He has more than 23 years of experience in quality management and project management in KAHRAMAA and previously as head of division at the new projects department and head of section at the Quality Management Unit in SONEDE (Tunisian National Water Company). He holds the national engineering degree in industrial engineering from ENIT (National Engineering School of Tunis) since 1999 , the specialized Masters in Total Quality Management from ISG ( Institut Supérieur de Gestion de Tunis )since 2006, the executive MBA from the MSB (Mediterranean School of Business) since 2010, and the International Executive Master-OpT from AgroParisTech (Montpellier, France ) obtained in 2014.In parallel with his multidisciplinary academic training, he had a varied professional experience in consulting, production and maintenance before assuming his current position at SONEDE since 2003.He is also a trainer in areas related to project management and quality , and he is especially third part auditor of QMS and EMS according to ISO9001 and ISO14001 standards.