Salman Hafeez Email & Phone Number

Islamabad, PK

Islamabad, Islāmābād, Pakistan

• Lead Group PTCL Technology Compliance Status response for regulatory authority, collaborating across departments.
• Manage ISO 9001:2015 QMS activities, including audits, trainings, internal customer satisfaction surveys, and risk assessments.
• Coordinate with Technology departments and vendors to ensure QMS effectiveness and PDCA cycle management.
• Plan, execute, and close external audits with certification bodies.
• Managed a team of QC engineers responsible for the inspections/ audit of fiber and microwave networks.
• Reviewing the QC dashboard report of the fiber and microwave network. Present Identified snags or issues in the report to the higher management.

Islamabad

• Coordinated with auditees for timely closure of internal audit findings related to Quality Control.
• Supported readiness for internal and external audits, ensuring successful site visits during external audits.
• Compiled and presented QC findings for Management Review Meetings.
• Collaborated with Operations and Deployment departments to close monthly QC report findings.
• Develop and implement quality control procedures for fiber optic cables, microwave radios and telecom sites.

Pakistan

• Assisted in scheduling NPA activities and interdepartmental coordination.
• Conducted GAP analysis of network performance and introduced customized KPIs for improved customer experience.
• Analyzed network performance data and proposed KPI thresholds for responsible departments.
• Led a team to achieve departmental targets and effectively managed network performance.

Islamabad, Pakistan

• Analyzed transmission (fiber & microwave) domain network KPIs using statistical, Identify & resolve network performance issues related to transmission network.
• Assisted in evolving network performance KPIs and analyzed customer complaints.
• Integrated network performance via Key Quality Index (KQI) framework.
• Work with network teams to ensure the network performance of transmission network.

Islamabad, Pakistan

• Managed and optimized the performance of the transmission network (Fiber, Microwave, MUX) includes monitoring the network for performance degradation, identifying, and troubleshooting problems, and implementing.
• Worked with vendors and third-party carriers to ensure the availability and reliability of the network, that included negotiating contracts, managing SLAs, and providing support to field engineers.
• Maintained a disaster recovery plan for the transmission network. This plan ensured that the network can be restored quickly and efficiently in the event of a disaster.
• Coordinated with other teams to ensure the smooth operation of the transmission network. This included working with the TXN Planning department to improve the KPIs of the network, as well as coordinated with regional.

Pakistan

• Prepared IP plans and Digital Communication Network Diagrams (DCN).
• Created Bill of Quantity (BOQ) for required hardware and software, and managed subsequent Purchase Orders (POs).
• Conducted link budgeting, including calculations for link fading, availability, optimization, and reliability.
• Performed frequency planning and interference analysis, implementing space diversity measures.
• Analyzed specific links and coordinated LOS (Line of Sight) teams for LOS surveys, maintaining technical site survey reports.
• Analyzed LPM (link performance monitoring) and event logs, resolving issues to optimize links.

Islamabad, Pakistan

• Conducted transmission capacity planning and analysis, recommending redesigns for improved network performance.
• Worked on CONNECT-AirCom & PATH LOSS 4.0 tools for link designing, frequency planning, and interference calculation.
• Analyzed the performance of microwave links (PDH, SDH & XPIC) at 18GHz, 23GHz, and 10GHz, ensuring 99.999% link availability through systematic re-designing using PATHLOSS & CONNECT-AirCom.
• Addressed QoS (Voice & Data) issues escalated by RF Optimization based on BSS & TXN entities statistics, providing recommendations.
• Designed and planned WIMAX networks in major Pakistani cities using 18GHz frequency band, optimizing bandwidth for data traffic via Ethernet-based interfaces.
• Participated in the acceptance & audit of Horizon Compact (Dragon-Wave Products) & NEO (NEC-Products) for WiMAX backhaul, complying with RFC2544 standards.

Malee, Maldives

• Designed the PNMS network from scratch for Wataniya (Maldives).
• Prepared Network Configuration Files and Paso Link Management Card files using the NetConfig tool.
• Supervised the team handling PNMS cabling and downloading of Paso Link Management Card files through Paso Link Network Management Terminal.
• Configured Cisco Router and Cisco Switch for network management.
• Installed and maintained PNMS (Microsoft Windows XP Server).
• Managed maintenance of V-SAT Management System (Andrew).

Islamabad, Pakistan.

• Designed a network from scratch for Mobilink (ORASCOM), integrating microwave radios from different vendors with PasoLink (NEC) and collecting alarms using Hybrid Converter and MIUs.
• Prepared Network Configuration Files and PasoLink Management Card files using the NetConfig tool.
• Coordinated with the Network Design Department working on PathLoss 4.0.
• Supervised the PNMS cables fabrication department and the team handling PNMS cabling and downloading of PasoLink Management Card files through PasoLink Network Management Terminal.
• Installed and maintained PNMS (Microsoft Windows NT Server) of Ufone (a subsidiary of Pakistan Telecommunication Company Limited).

Islamabad, Pakistan.

• Provided online assistance to registered clients.
• Conducted hardware/software troubleshooting.
• Maintained Squid Server and Access Server (AS5300).
• Performed backups of logs on Solaris Operating System.
• Installed operating systems (Windows, Linux) and servers (Exchange, Squid, Send Mail, DNS, DHCP, ISA).
• Coordinated with software and web development department.

Islamabad, Pakistan

• Administered LAN (Local Area Network).
• Installed Computers (Servers and Workstations).
• Configured Member Servers.
• Provided consultancy for purchasing new hardware/software.
• Optimized utilization of allocated budget.
• Prepared weekly, monthly, quarterly and yearly reports.

• Installed new computers and performed hardware troubleshooting.
• Diagnosed faults in LAN networks and computers.
• Assembled new un-branded computers.

Masters In Computer Sciences (Mcs-It), Information Technology

Bachelor Of Science (Bsc), Mathematics A, Mathematics B, Physics