Ahmed Hafez Email & Phone Number

Kuwait

• Managing the daily operations of the company and ensuring their efficient execution.• Analysing sales and developing growth strategies to enhance commercial performance.• Negotiated with suppliers to secure the company's procurement needs to fit with the new type of business.• Building and strengthening strategic relationships with doctors in government hospitals and government hospital managers.• Establishing and developing relationships with entities third parties to contracting opening the company's branches.• Overseeing Human Resources, including the recruitment, hiring, and onboarding.• Preparing and implementing the company operations policies and procedures in accordance and compliance with all applicable laws and regulations.

Kuwait

• Managed the day-to-day operation of the Medical Center including medical / nursing / licensed staff.• Managing physician performance (punctuality, productivity, and disruptive behavior).• Manage profit and loss/forecast and address demands.• Participate in Medical Center-wide budget/Healthy cash flow/Resource allocation.• Monitor and improve revenues by doctors, departments, and medical center/revenue cycle management. • Analyzing previous P&L statements/Analyzing financial ratios. Activity-based costing/Operation/business plan.• Launching new programs, health packages, evidence-based medicine, guidelines, and protocols.• Improving financial performance.• Provided the medical department's needs for facilities, equipment, furnishings, and medical staffing.• Participated in recruitment and retention of clinical and operational staff.• Lead, developed, directed, and implemented clinical and non-clinical activities that affected healthcare quality cost and outcomes.• Participated in the development of long-range strategic plans, governance structure, and objectives for practice management.• Monitored the performance of medical and healthcare providers.Achievements:‎-‎ Increased Total Revenue Rate +16% 2017 Vs 2016.‎-‎ Increased Total Revenue Rate +29% 2018 Vs 2017.‎-‎ Increased laboratory Revenue Rate +350 % in 2021 vs. 2019.‎-‎ Reduced Cost rate by more than 12% (from 34% to 22% of Total Revenue) ‎‎2017 Vs 2016.‎-‎ Internal & External Cross Exposure: 100% VS Plan‎-‎ Profit Share: ‏Increased +179% from 19% to ‎‎54%.‎-‎ Stock: Reduced to less than 58% in 2017 vs. 2016.‎-‎ GlobMed Medical Network, Added the Medical Center.‎‎-‎ Coordinated an Exclusive Medical Sponsorship with the only branch of MARIA TASH a Global Fine Jewelry & Luxury Piercing in Kuwait.

Kuwait

• Responsible as a Human Resource Manager for the Human Resource Department's day-to-day operations.‎• Conducting, and implementing hiring procedures, attendance control, employees, and ‎governmental relations. Interview job applicants, review applications/resumes, evaluate ‎applicant skills, and make recommendations regarding applicant's qualifications.‎• Creating and maintaining liaison with external recruitment agencies.‎• Oversee all administrative tasks and ensure timely renewal of all company trade license-related legal documents.‎• Assign the government procedures tasks and delegations to company representatives.‎• Manage of disciplinary and grievance issues.‎• Provide counseling on policies and procedures.‎• Prepare HR various documents (letters, circulations, job offers, terminations, ‎resignations, etc.).‎• Ensuring compliance with all applicable labor laws and regulations.‎Achievements:‎• Bouvardia Medical Center, Assisted in Pre-Opening and opening.‎

Egypt

• Responsible for the Human Resource Department's day-to-day operations.‎• Provides assistance, guidance, and counseling to the General Manager, management ‎‎team, to maximize the quality and professionalism ‎‎of the staff.• Promoted team relations through an Open-Door policy and managed workplace conflict resolution.• Led recruitment efforts, utilizing selection tools and building relationships with local organizations to attract talent.• Monitored employee performance, grooming, training, policy ‎adherence, and morale.‎• Monitors team member development and utilization to their maximum potential by ‎‎controlling the implementation, administration, and monitoring of all training programs. ‎‎Facilitates training classes, analyzes and reviews current and proposed methods, ‎‎consults with and makes recommendations to the management staff for improvement.‎• Managed the wages and benefits to ensure accuracy ‎‎and equity.• Prepares annual human resources budget, plans, and ensures ‎‎budget is met.‎• Monitors safety programs and Worker's Compensation benefits.‎• Ensures the human resources department provides a high level of service to ‎‎management and team members.‎‎. Achievements:‎‎-‎ Payroll & Other Benefits Control: 350% VS Plan.‎-‎ GTMS: 95% Team Member Satisfaction VS Plan ‎‎-‎ Turnover: 133% VS Plan‎‎-‎ Team Members Development: 100 % High Potential TMs VS Plan‎-‎ Internal & External Cross Exposure: 100% VS Plan‎-‎ Related Expenses: 102% VS Plan.‎

Sharm El Sheikh, South Sinai, Egypt

• Conducted, implemented hiring procedures, attendance control, employees, and governmental relations. Interview job applicants, review application/resume, evaluate applicant skills and make recommendations regarding applicant's qualifications.• Handled General Human Resources correspondence including announcing, policy revisions, ‎‎guidance, and counseling to all team members.‎• Conducted workplace investigations and resolving employee complaints in a fair and ‎‎‎impartial manner.‎

Sharm El Sheikh, South Sinai, Egypt

Club Reef Hotel, Part of Egyptian Vacation Club Co‎ 4 Stars Hotel (158 Rooms including 30 Suits) Sharm El-Sheikh, South Sinai, Egypt ‎• Responsible for all human resource activities to include employment, compensation, labor ‎relations, benefits, and training and development• Responsible for implementing recruitments tasks and duties, data entry and all ‎administration‏ ‏work of recruitment process. ‎• Work closely with head of departments to deliver recruitment needs. ‎• Provide advice, assistance, and follow-up on company policies, procedures, and ‎documentation.‎‎. Achievements:‎‎- Assisted in the reopening Sharm Reef Hotel.

Sharm El Sheikh

Sharm Reef Hotel, Reef Beach & Tamra Residence Apartments Hotel‎4 Stars Hotel (128 Rooms including 27 Suits) Sharm El-Sheikh, South Sinai, Egypt ‎‎• Responsible for the Human Resource Department's ‎day-to-day operations, includes Staff Housing, Staff Cafeteria, and Government Relations and ‎Training Courses.• Execute pre- screening and / or final phone / face-to-face interviews for junior & med ‎level posts & supports all parties in concern assessment.‎• Provide advice, assistance, and follow-up on company policies, procedures, and ‎documentation.‎• Recommend, develop, and schedule training and development courses ‎• Onboarding of New Hires.. Achievements:‎‎-‎ Assisted in the Pre-Opening and Opening of Tamra Residence Apartments Hotel.‎-‎ Assisted in Reopening Sharm Club Hotel.‎-‎ Employee of the Month, Award‎-‎ Government insurance ‎: Decrees cost +15 % and refunds 40K.‎

Sharm El Sheikh

‎• Responsible for implementing recruitment tasks and duties, data entry, and the recruitment process. ‎• Provide advice, assistance, and follow-up on company policies, procedures, and ‎documentation.‎• Develop and maintain human resource databases, computer software ‎systems, and ‎manual filing systems.• Maintains all hotel personnel records and Human Resources files to ensure confidentiality ‎‎where necessary.‎-‎ Maritim Royal Peninsula, Assisted in Pre-Opening and opening.‎‎-‎ International Congress Center, Assisted in Pre-Opening and opening.‎‎-‎ The International Youth Forum 2007, Participated in Preparation‎-‎ Thanks Letter, Provided by the General Manager

Business Administration, Management And Operations

- Strategic Management. - Entrepreneurial Management. - Managing Organizations and Human Capital. - Managerial Economics in Business..

Certificate

Bachelor Of Laws, Civil Law, Administration Law And Labour Law.

· Civil Law. . Administrative Law. . Labour Law. . Labour Law · Law arguments. · Criminal law. · Legal Issues. · Strategic Thinking. ·.