This letter is to introduce myself for an available position in your reputable organization. My previous diversified and in-depth professional work experience at Ufone - Subsidiary of Etisalat and Telelnor- Subsidiary of TRG (The Resourse Groupe) with a record of excellent performance at professional, communicational, and analytical skills has enabled me to present myself as a potential candidate for a suitable position in your organization which can fulfill my desire for professional development and provide an excellent opportunity for career growth.Previously, I was working (from 29th april 2008 to 4th november 2014) at the position of Customer Care Executive at Ufone Sales & Service center (Gulshan service center Branch) and Senior Customer Facilitation Agent at Ufone Contact Center with the core responsibilities of satisfying customer by resolving their issues, providing proper resolutions to their complaints and at answer their queries regarding the product and services along with up-selling and offering new Value Added Services (VAS) along with managing team as a Backup Team Leader, where I had an opportunity to supervise a team of 20+ team members, and to look after the performance of the team as per the directed code of conduct by the organization, Along with preparing reports and giving presentations and trainings to team members. The above exposure to a wide spectrum of patrons a variety of work experience and professional management skills has provided me with an insider view of the key business processes within an organization. Equally important, it has enriched me professionally and equipped me with the traits needed to deal with a variety of situations in an innovative, effective and efficient manner. I am currently seeking job prospects that are commensurate with my qualification and work experience in a reputable organization. I would welcome the opportunity to further discuss how I can best meet the needs and expectations of your organization.