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A competent management professional with 16+ years of experience in the field of Robotics, Engineering & Automation Solutions making valuable contributions through Business Operations, Business Development, Technical Sales, Project Management, Customer Service & After Sales in progressively responsible positions and in diverse environments of multinationals and startup.• An astute leader with entrepreneurial spirit, sound technical sense and strong business acumen in directing business functions which will assist organization in generating new business, maximizing financial growth, maintaining relationships with customers, increasing productivity, improving service, ensuring sustainability thereby meeting business objectives.• Expertise in project management managing large turnkey, multifarious projects with global exposure of handling projects with excellent customer management in varied industries like automotive, ancillaries, heavy engineering, construction equipment, power, etc. right from conception to completion.• Extensive experience in customer service & after sales management, implementing efficient procedures, standards for great customer experience ensuring customer retention and business excellence.• Adept in setting up startup operation of foreign SME in India and working along with management team & different functional heads for developing business plan, preparing annual budgets & targets, operational priorities, maximizing revenue, minimizing costs and expenses.• Well versed with all other facets of company operations including finance, accounts, supply chain, EX-IM, commercials with good understanding of P&L, operating costs etc.• Collaborative team player with efficient people management skills and a decisive leader with the ability to motivate teams to excel and grow.
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Head Of OperationsCarl Cloos Schweisstechnik Gmbh Jan 2012 - May 2020Pune Area, IndiaCLOOS a German multinational company manufactures & delivers Robots for automated welding, manual welding, intelligent software, sensor & safety technology solutionsBeing part of India core management team, led and made valuable contribution in Start-up Operations, Establishing Brand & Marketing, Business Development, Technical Sales & Negotiations, Key Account Management, Project Management including Installation & Commissioning, Customer Service & After Sales, Imports & Purchases including localization and Supplier Development. Responsibilities:• Part of management team for strategic business planning - budgeting, business development, revenue growth, company performance reviews along with forecast, monthly MIS and P&L responsibilities•Identify leads, address RFP/RFQ and provide business solution such that company products & services accurately address customer’s true business need in terms of scope and technicality.• Lead technical support for pre/post sales activities, negotiations, costing and proposal submission• Spearhead large, turnkey & multifarious projects from kick-off to sign-off for automated robotic welding of high profitability & strict deadlines including site supervision and mentoring I&C team during project execution while liaising with all stakeholders• Develop strategic partners & suppliers to maximize localization driving revenue & profitability• Prepare RFQs, define technical specs, schedule, budget & negotiation of best possible terms with vendors & suppliers• Manage after sales & service operations to serve customers across pan India and provide value-added services to the customer, review performance to improve quality of service, productivity, profitability & cost to service thereby maximizing customer satisfaction• Brand promotion through participation in trade fairs, exhibitions, seminars • Oversee other functions such as spare parts management, imports, warehouse management, logistics -
Service Head, Robotics Business UnitAbb Jan 2005 - Dec 2011Pune Area, IndiaABB Limited, Pune, MaharashtraRobotics Business UnitABB a global engineering leader in Power and Automation technologies. It is a leading supplier of industrial robots, modular manufacturing systems and services. Its solutions helps manufacturers improve productivity, product quality and worker safety. ABB has installed more than 200,000+ robots worldwideHandled and performed various roles and responsibilities in diverse fields including I&C, field service, training, after sales, site execution, project management, service sales & advanced to increasingly responsible positions within the Robotics Business Unit and promoted to manager position to manage Customer Service Operations for Robotics, to recruit, train and supervise 21+ customer service representatives fostering an environment in which customers enjoyed high levels of service and employees were motivated to deliver top performance. • Directed robotics customer service operations meeting business objective and facilitating growth and supervising team of 21+ service representative spread across pan India• Managed operations of 300+ customer accounts including all major OEM’s, Tier I customers in varied industries like Automotive, Heavy Engineering, Pharma, Steel, FMCG etc • Responsible for P&L, sales, revenue, EBIT, cash-flow, inventory, cost controls, accounts receivable & collection, budgeting & forecasting• Worked closely with Sales and Process team providing technical support for Robotic Roller Hemming & BIW Applications• Executed and managed complete project from kick-off until buy-off, preparing project blue print, budget, WBS, CCS, FCM, documentation, resource allocation, liaison with vendors & subcontractors• Global exposure with overseas assignments in Korea & China for site execution of Robotic Roller Hemming Project coordinating with diverse stakeholders• Developed presentation and attended review/strategy meetings for management• Team management & development -
Support Engineer - Technical Services, PcbuTata Motors Aug 2004 - Jan 2005Pune Area, IndiaTata Motors Ltd, Pune, MaharashtraPassenger Car Business UnitTechnical Services Department - Support EngineerTata Motors is a leading global automobile manufacturing company. Its diverse portfolio includes an extensive range of cars, sports utility vehicles, trucks, buses and defence vehicles. Tata Motors is one of India's largest OEMs offering an extensive range of integrated, smart and e-mobility solutions • Active member for planning, coordination and implementation of new weld shop line for product variants of Indica (Passenger Car) in K block-weld shop. Finalization of technical details of material handling Process & techniques & Techno commercial purchase activities in coordination with the team.• I&C of Spot Welding Robots, Manual welding Guns, Fixtures and material handling equipments. Introduction of latest technology for product and process improvements in coordination with various agencies (ABB, PARI, Techna, Obara etc.) -
Management Trainee - Automation DepartmentCentury Enka Limited Aug 2003 - Aug 2004Pune Area, IndiaCentury Enka Limited, Pune, MaharashtraTextile Manufacturing UnitManagement Trainee – Automation DepartmentCentury Enka Ltd. established in 1965 is a part of B.K. Birla Group of Companies. The products manufactured are high quality Nylon Tyre Cord Fabric (NTCF) used as reinforcement material in bias tyres and Nylon Filament Yarn (NFY) used mainly by apparel industry.• Worked on special purpose machines like Sulzer Ruti looms, Picanol looms, which involved automated control system for weaving, monitoring and cable corder machine from M/s Alma Germany.• Worked on various AC Drives/ DC Drives of Siemens master drives, Allen Bradley, Vectron and Lenze make and plc’s of Siemens, B&R, heating control system.
Hafiz Shaikh Skills
Hafiz Shaikh Education Details
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Marathwada Institute Of Technology, AurangabadElectronics Engineering
Frequently Asked Questions about Hafiz Shaikh
What is Hafiz Shaikh's role at the current company?
Hafiz Shaikh's current role is Automation I Robotics I Projects I Operations I Business Development I Technical Sales I Customer Service I After Sales I Startup.
What is Hafiz Shaikh's email address?
Hafiz Shaikh's email address is ha****@****o.co.in
What schools did Hafiz Shaikh attend?
Hafiz Shaikh attended Marathwada Institute Of Technology, Aurangabad.
What skills is Hafiz Shaikh known for?
Hafiz Shaikh has skills like Robotics, Project Management, Operations Management, Customer Service Management, Industrial Automation.
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