- Responsible for handling cases related to fraud, scams and unlicensed activities.- Oversee complaints received by SC related to public listed companies, take over and mergers, intermediaries, licensed and registered individual/entities. - Conducting research and analysis to gather insights on consumer behavior to formulate interventions.- Conduct comprehensive review on capital market cases/issues and provide relevant recommendations.- Engage with consumers and investors to… Show more - Responsible for handling cases related to fraud, scams and unlicensed activities.- Oversee complaints received by SC related to public listed companies, take over and mergers, intermediaries, licensed and registered individual/entities. - Conducting research and analysis to gather insights on consumer behavior to formulate interventions.- Conduct comprehensive review on capital market cases/issues and provide relevant recommendations.- Engage with consumers and investors to provide appropriate advice in response to complaints and enquiries related to capital market.-Actively give talks to public representing Investsmart, an initiative by SC to educate public on capital market. Show less

- Coordinated CSDM unit.- Manage and monitor customer support agents.- Formulate digital marketing/marketing plan for retail dealing department.- Prepare and organize digital marketing contents.- Monitor trading account opening & account processing.- Monitor retail trading and investment activities.

- Execute buy & sell orders for investors.- Attend to investor inquiries regarding shares investment & trading.- Provides assistance to investor by channeling to queries to relevant teams for follow up. - Verify news and research material.

- Execute buy & sell order for investors - Manage investors’ stock investment portfolio.- Advice investor on investment management.- Analyze & propose stock ideas to investor.- Acquire new investors for company and service existing clients