Hafsah Memon Email & Phone Number

Toronto, Canada Area

Toronto, Canada Area

Toronto, Ontario, Canada

Membership Services Department Accurately prepared photo identification cards for licensees and processed requests made via mailResponded to requests for files– signed out and tracked files for the member file roomCompleted preparation of files, document scanning, and maintenance of electronic and paper filing systems

130 Queen Street West

The Law Society Referral Service Working in a professional environment specifically in a department which plays a vital role in fulfilling the public need of legal services. As a law clerk student it was imperative that Law Society Referral Service applications were processed accurate and member profiles were updated to provide quality referrals. - Received tremendous appreciation for creating a tool which helped tracking communication with licensee's pending payments creating efficiencies in the department- Provided exceptional customer service to licensees by responding promptly to inquiries - Superior Communication skills with the ability to tailor communication skills according to the level of the recipient may it be a senior licensee, organization representative or colleague - Completing applications accurately with a good eye for attention to detail making corrections, updating LSUC database and following up with licensee's for clarifications

Ontario, Canada

I have held this position for nearly four years and have expertise in administrative tasks in a fast pace business environment. The company is a distributor of produce in Ontario requiring much administrative work such as the production of daily invoices, bills, and orders. Additional tasks include:- Respond to general phone inquiries professionally and efficiently- Operation of daily office functions while maintaining professionalism- Code and file material according to established procedure- Organize incoming and outgoing correspondence- Manage Payroll and WSIB (payments and procedures)- Update Weekly: Price lists, E-mail Campaigns, Website- Prepare tax files

180 Bloor St. East

Call Centre Agent for Access Research conducting surveys to facilitate research for the Ministry of Training Colleges and Universities. Interviewed graduates of colleges in Ontario of their educational experience and collect feedback. Additional Tasks Included - Telephone Skills (maintain professionalism and confidentiality) - Typing Skills (Type the graduates feedback verbatim)- Communication Skills (communicate effectively)- Customer Service Skills (dealing with difficult persons on the phone)- Problem Solving (reporting issues to the team lead)- Attention to Detail (type the graduates response verbatim, listen carefully)

Toronto, Canada

As a customer service representative it was my job to ensure clients had a flawless workout experience. Ensuring customers had access to all the facilities by providing adequate information and instructions in person and over the telephone. Additional duties were as follows: - Attending to phone calls - Providing information to clients regarding their account - Respond effectively to clients questions and concerns- Market schemes to clients over the phone

Brampton, Ontario

As a sales representative my responsibilities included providing superior in-store customer service through expertise. In addition, merchandising store shelves and and displays with famous products in a way to market them. My responsibilities also consisted of:- Re-organizing and re-arranging the store setting- Ensuring the maintenance of quality products and service by staff - Solving problems effectively, efficiently and prodctively- Managing POS cash systems

Law Clerk, Law

Law Clerk Student at Centennial College School of Business, Vice President at Centennial College Students for Social Justice.

Diploma, Law Clerk

Created a Social Justice Club, participated in the Leadership Passport, Global Citizenship and Equity Social Innovation Summit