Hafsa Miskin Email & Phone Number

Bethesda, Maryland, United States

Provide operational and program management support for NACHC’s health center governance portfolio. Contribute to the development of relevant board training and technical assistance programs. Deliver and manage the provision of TTA activities by hosting training events.

Washington, DC

• Responsible for operational leadership of the organization's consulting services, including strategy, budget development, budget management, revenue projection, quality assurance, capturing trends, system flows and.
• Primary relationship steward for post contract consulting projects with federated and foundation clients.
• Organizational lead in managing high-level projects, including project scoping, budgeting, consultant matching, internal coordination, and evaluation of select federated and grantee support projects in coordination.
• Worked in collaboration with the Associate Vice President of Consulting & Learning Practice to develop, implement and evaluate governance inquiries, learning projects, and other strategic initiatives, in alignment with.
• Coordinated with external research contractors to create and implement rigorous evaluation methods for learning projects.

Washington D.C. Metro Area

• Lead project manager of the organization’s portfolio of large-scale consulting and training engagements, managing all aspects of projects from concept to delivery and reporting, while ensuring a high-level of program.
• Play a lead role in designing an effective project management process, including the creation of project documents, communication and tracking systems, collation of learnings and outcomes through a pre-program and.
• Effectively leverage all technological, human and financial resources available to streamline and complete project deliverables.
• Play a vital role in managing key internal and external relationships to ensure successful project completion, including a 50-person network of governance and research consultants, high-profile funders and their.
• Provide thought leadership in the management of the online intake process for small-scale consulting requests and implement improvements based on data analysis and demand trends.

Washington D.C. Metro Area

• Enhanced and improved the overall process of the online intake system for small-scale consulting requests. Initialized and implemented an effective system for collation and analysis of incoming data, resulting in a.
• Developed and documented processes for consulting project management, including the acquisition and roll-out of a project management software platform and training project team members on the usage and systematization.
• Crafted and administered quality assurance surveys, learning measurement evaluations and intake forms to support internal and external projects.
• Managed and administered client webinars and worked with presenters to ensure smooth delivery and client satisfaction.

Washington D.C. Metro Area

• Single-handedly managed a pilot online intake system for consulting and coaching request process and incorporated process improvements based on internal testing and feedback from relevant stakeholders.
• Assumed the role of project manager and successfully executed existing consulting projects at mid-project.
• Planned and executed an annual multi-day consultant forum, including logistics and vendor management, while ensuring the event was under-budget

Washington D.C. Metro Area

• Managed and administered a portfolio of online board governance assessments.
• Provided administrative and project support to the Chief Governance Officer and Director of Consulting, assisted the Director of Training with recruitment and management of Certified Governance Trainers and ensured.
• Provided logistical and administrative support for national and local public trainings, webinars, annual forums and meetings.
• Managed the Prudential Leadership Awards program as part of the BoardSource Leadership Forum, including the application and selection process and management of award finalists.

San Francisco Bay Area

o Reached out to and maintained contact with prospective international graduate students in preparation for the upcoming school yearo Collaborated with other departments in order to provide high level of service at orientation sessions, campus visits, orientation sessions and other Student Services projects/activitieso Conducted research and gathered.

Rockville, MD

o Researched and analyzed cash receipts, coding, posting of receipts, customer queries and Collections’ requests o Assisted A/R manager in resolving high profile customer billing issueso Collaborated with multiple departments in order to meet monthly financial and project deadlines while providing exceptional customer service.o Developed and maintained.

Master, International Business

Bachelor Of Science, Financial Economics