Prepare all social insurance forms such as (1: 6, 2).Administer recruitment process (Posting jobs, Filtration Selection, Interviewing).Ensuring that all employees are organized and satisfied in their work environment.Handles Monthly Attendance.Process the Monthly Payroll, Overtime.Coordinate the required hiring documents of newly hired staff.Conducting exit interviewSupporting the process of creating job descriptions for different jobsFollowing up the implementation of the company internal policy and regulation

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Acknowledging and resolving customer complaints.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Ensure customer satisfaction and provide professional customer support

Handling Import and Export daily operations.Keeping good records and documentation.Supervise orders and all shipmentsCommunicate with the responsible department to achieve profitable deals and mutual satisfactionPlan and track the shipment of final products according to customer requirementsHigh follow up and communication skills and keep logs and records of shipments, executed orders etc.Prepare accurate reports and invoices for upper management and customers