• I have more than 4 years of experience in customer service and public relations..- Resolve customer complaints via phone or face toface.- Advise on any information the customer may need.- Work with customer service manager to ensure propercustomer service is being delivered.- Resolve problems by clarifying the customer'scomplaint; determining the cause of the problem;selecting and explaining the best solution to solve theproblem; expediting correction or adjustment;following up to ensure resolution.- Coordinate with other departments to SolveCustomers' Complaints.