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Housing company contracted by the UK government to provide accommodation to vulnerable young people and refugees.• Manage multiple priorities for 225+ properties including maintenance requests, furniture orders, general and high-level incidents involving violence or safeguarding concerns, complaints, property inspections, and Covid-19 cases.• Collaborate with internal and external stakeholders to ensure information and requests are handled inline with company procedure.• Collaborate and build professional relationships with social workers and government officials to ensure occupants utilise assigned accommodation responsibly and ensure that they receive the appropriate support.• Collaborate with housing officers and social workers during high-level incidents to monitor dangerous situations as they unfold, take down accurate accounts for reporting and legal purposes, and ensure the safety of our staff and the occupants.• Report incidents and Covid-19 cases to the appropriate internal and external parties to ensure the safety and wellbeing of occupants.• Support the admin team in achieving its targets, and staying within budget, as well as actively contribute to problem-solving initiatives.• Ensure private data is protected and that UK GDPR is abided by without exception.• Organise and schedule meetings and appointments as required and record, write, and distribute accurate, detailed minutes.

Duties and Requirements:• Carry out administrative duties such as filing, typing, copying, scanning, etc.• Answer company calls quickly with an excellent telephone manner. • Organise and schedule meetings and appointments.• Maintain, organise, and develop computer and manual filing systems to improve efficiency. • Write letters and emails and reply to email and telephone enquiries on behalf of staff.• Prepare and monitor invoices and other necessary documents for meetings and appointments. • Maintain office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; and verifying receipt of supplies.

Responsible for the day to day exchange of money from customers as well as ensuring arcade security, cleanliness, and machine/game maintenance.Duties and Requirements:• To uphold health and safety standards.• To ensure the cash float within the cash box is secure at all times. • To organise and maintain cash float and to fill out and consistently update supporting paperwork to assist in their administration. • To exchange money for change correctly as specified by customers. • To possess and demonstrate excellent communication and interpersonal skills to serve customers and to work efficiently and effectively as a team. • To possess the ability to work under pressure and to multitask in noisy and busy conditions. • To ensure customers behave responsibly and that machines/games are used correctly.• To possess a high level of concentration in order to monitor CCTV feeds for long periods of time and report any suspicious, criminal, or disruptive activity to floor staff.