Abdul Muhammad Email & Phone Number

Chatham, Ontario, Canada

• Professionally processed over 30 tax returns for family, friends, and clients

Windsor, Ontario, Canada

• Train, develop, and direct retail sales teams for The Mobile Shop
• Oversee client relations, account development, and customer satisfaction
• Supervise administrative functions, inventory, cash flow, merchandising, and operations
• Conduct and implement strategies forstaff development and employees’ personalgrowth

• Managed full-cycle Accounts Receivable (AR) and Accounts Payable (AP) processes, ensuring timely invoicing, payments, and reconciliation
• Processed payroll, ensuring accurate calculations, tax withholdings, and compliance with regulatory requirements
• Performed bookkeeping tasks, maintained accurate financial records and general ledger to support financial reporting
• Monitored cash flow, budget allocations, and financial forecasting to optimize business operations
• Recruited, hired, and trained a team of qualified employees to meet store staffing requirements
• Efficiently managed day-to-day business operations ensuring smooth workflow and optimal productivity

• Provided personalized experiences to help customers understand product specifications and features
• Identified and addressed customer needs by offering tailored plans based on each individual customers’ needs and preferences
• Educated customers about their plans, insurance coverage, and product agreements to ensure transparency and customer satisfaction

• Prepared and presented marketing plans and recruitment campaigns
• Performed administrative tasks including sorting mail, filing, scanning files, and data entry
• Maintained accuracy and confidentiality when filing sensitive information

Digital Marketing Certificate, Social Media Marketing

• Successfully completed an extensive Digital Marketing course which covered a wide range of topics including the comparison between.

Associate'S Degree, Business Administration -Marketing Advanced Diploma

• Primary Marketing Courses:Advertising Management, Supply Chain Management, Marketing Management, Professional Sales Negotiation.

Associate'S Degree, Accounting

• Primary Accounting Courses: Canadian Income Tax, Cost Accounting, Intermediate Accounting, Management Accounting, Financial Management.