Abdul Muhammad Email & Phone Number

Chatham, Ontario, Canada

• Professionally processed over 30 tax returns for family, friends, and clients

Windsor, Ontario, Canada

• Train, develop, and direct retail sales teams for The Mobile Shop• Oversee client relations, account development, and customer satisfaction• Supervise administrative functions, inventory, cash flow, merchandising, and operations• Conduct and implement strategies forstaff development and employees’ personalgrowth

• Managed full-cycle Accounts Receivable (AR) and Accounts Payable (AP) processes, ensuring timely invoicing, payments, and reconciliation• Processed payroll, ensuring accurate calculations, tax withholdings, and compliance with regulatory requirements• Performed bookkeeping tasks, maintained accurate financial records and general ledger to support financial reporting• Monitored cash flow, budget allocations, and financial forecasting to optimize business operations• Recruited, hired, and trained a team of qualified employees to meet store staffing requirements• Efficiently managed day-to-day business operations ensuring smooth workflow and optimal productivity• Analyzed sales trends and economic conditions to determine optimal inventory levels, resulting in improved profitability • Managed client relations and provided exceptional customer service, resulting in high customer retention rates and positive feedback• Successfully trained and developed retail sales teams, resulting in increased sales performance and customer satisfaction

• Provided personalized experiences to help customers understand product specifications and features• Identified and addressed customer needs by offering tailored plans based on each individual customers’ needs and preferences• Educated customers about their plans, insurance coverage, and product agreements to ensure transparency and customer satisfaction

• Prepared and presented marketing plans and recruitment campaigns• Performed administrative tasks including sorting mail, filing, scanning files, and data entry• Maintained accuracy and confidentiality when filing sensitive information

Digital Marketing Certificate, Social Media Marketing

• Successfully completed an extensive Digital Marketing course which covered a wide range of topics including the comparison between.

Associate'S Degree, Business Administration -Marketing Advanced Diploma

• Primary Marketing Courses:Advertising Management, Supply Chain Management, Marketing Management, Professional Sales Negotiation.

Associate'S Degree, Accounting

• Primary Accounting Courses: Canadian Income Tax, Cost Accounting, Intermediate Accounting, Management Accounting, Financial Management.