With a Bachelor of Science in Information Technology from University of Education, Lahore, I have developed a strong foundation in server administration, network maintenance, and IT operations, which I apply in my current role as a Manager Operations & Pre Sales at GNS Solutions, a leading ISP provider in Pakistan.In this position, I leverage my robust communication skills, customer-centric mindset, and technical proficiency to collaborate across departments, ensure smooth service delivery, and foster business expansion. I also engage prospective customers and transform leads into lucrative sales opportunities, demonstrating my dynamic sales leadership and strategic planning abilities. Previously, I worked as an Assistant Sales Manager at REDtone Digital Services, where I elevated sales performance and exceeded objectives, and as a System Supervisor at COMSATS Internet Services, where I oversaw a skilled team and resolved technical issues.