• Drive the standardization and automation of reporting in PowerBI and Excel for the Business Units to deliver commercially focused analysis and support key strategic decision-making.• Support centralization and creation of a data warehouse.• Use structured project management techniques to gather and drive requirements from stakeholders.• Ensuring the production of accurate and reliable data on time, providing clear analysis.• Ensuring maintenance of functional and technical documentation

(ERP system / Google Sheets / Live person / Amadeus)⦁ Managed travel arrangements for new employees, securing tickets at optimal prices and ensuring smooth onboarding processes. ⦁ Process flight bookings, including collecting passenger information, processing payments, issuing tickets, and verifying travel documents.⦁ Provided guidance on immigration and airport procedures, offering continuous support from departure to arrival at company accommodation. for more than 20-30 candidates a day, with full follow up step by step.⦁ Prepared detailed reports for management, offering insights on operational efficiency and candidate progress.⦁ Coordinated pre-flight reminders, ensuring candidates were fully prepared and assisted throughout their journey.⦁ Handled essential paperwork, including visas, insurance, and other necessary documents.⦁ Prioritize efficiency to ensure tasks are completed within designated timeframes, avoiding passenger delays.

• Sourced potential candidates from various online channels (Social Media and professional platforms).• Screened applications and filter them according to the opening requirements.• Conducted Online/Phone initial HR Interviews with shortlisted candidates.• Coordinated the hiring process of the candidates and update them on their applications’ status.• Delivered recruitment statistics, create reports, and process analyses in order to understand trends and hiring results.

Full Stack web developer, with experience in React.js, Vue.js, and Laravel.

- Source candidates using a variety of search methods to build a robust candidate pipeline- Screen candidates by reviewing resumes and job applications, and performing phone screenings- Take ownership of candidate experience by designing and managing it- Develop job postings, job descriptions, and position requirements- Perform reference checks as need- Facilitate the offer process by extending the offer and negotiationg employment terms- Manage onboarding and new hire process- Stay abreast of recruiting trends and best practices- Manage the overall interview, selection, and closing process- Ensure all screening, hiring, and selection is done in accordance with employment laws and regulations

-Responded to customer requests for products, services and company information-Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions-Offered advice and assistance to customers, paying attention to special needs or wants-Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions

MAIDS.AE, the part-time department of Maids.cc-Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and 75-member management team with related direct reports.-Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies-Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings-Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance

Head of IT department , Maintained tactical control of project budgets and timelines to keep teams on-task and achieve schedule targetsClosely collaborated with project members to identify and quickly address problemsCoordinated ongoing technical training and personal development classes for staff membersAnalyzed projects to determine resource requirements and procured necessary equipment and software