As a Security Advisor:- Engage with Hardware and Firmware engineering teams as a security engineering practitioner and advisor to define program objectives with regards to security focused practices.- Define program roadmap, status, development issues and success metrics with regards to implementation of security on each projectAs a Vulnerability Response Champion:- Assess incoming vulnerability reports with the goal of triaging the vulnerability and determining whether the… Show more As a Security Advisor:- Engage with Hardware and Firmware engineering teams as a security engineering practitioner and advisor to define program objectives with regards to security focused practices.- Define program roadmap, status, development issues and success metrics with regards to implementation of security on each projectAs a Vulnerability Response Champion:- Assess incoming vulnerability reports with the goal of triaging the vulnerability and determining whether the report is valid.- Drive adoption of vulnerability response practices and be an advocate for responding to vulnerabilities efficiently by adopting security best practices.- Provide remediation plans for valid vulnerability reports.- Disclose remediated vulnerabiliies in supported products deployed by our customers so they can make an informed decision on the security risk.- Leverage the internally/externally reported vulnerabilities to drive for improvements in our product security development practices.As a Security Champion:- Drive adoption of application security requirements and advocate for better security efficiently integrated into software engineering processes.- Remediation plans for security findings and handles risk escalation process. Understand the residual risk and translation that into business risk. Show less

Skills :- Server Hardware parts and their features.- Part Level Redundancy in Servers.- OS Deployment: Windows Server Editions(2008,2012 or later), Linux Distributions, VMware ESXi- RAID Level configurations & management- Drivers, Patch installation- BIOS & firmware Upgrade- Server Log Collection, locally and remotely- Understanding and handling Hardware failure issues.- Remote Access of Servers- Basic understanding of Cloud Infrastructure… Show more Skills :- Server Hardware parts and their features.- Part Level Redundancy in Servers.- OS Deployment: Windows Server Editions(2008,2012 or later), Linux Distributions, VMware ESXi- RAID Level configurations & management- Drivers, Patch installation- BIOS & firmware Upgrade- Server Log Collection, locally and remotely- Understanding and handling Hardware failure issues.- Remote Access of Servers- Basic understanding of Cloud Infrastructure, Clustering, AD/DNS/DHCP, Idea of VM (Virtual Machines)- Basic understanding of : * Storage and its types * Network switches and their stacking * VLAN * Firewall and router's Function/role * Idea of Fiber Connectivity Role & Responsibilities :- Manage multiple small locations/towers/rack servers.- Managing the DC/server room/network rooms infrastructure.- Maintaining updated inventory in the prescribed format.- Updating data in CMDB.- Managing scheduled or surprise outages/activities.- Working on different alerts received from monitoring tools.- Manage RMA replacement.- Chasing OEM/AMC vendor for timely calls.- Reviewing systems admin/IT specialist's/Network specialist's ticket for timely closure.- Collecting required reports from different teams/tracks as per schedule or requirement.- Sharing reports on time as and when requested by HQ.- Deployment of server, switch, routers, etc. based on project requirements.- Coordinating with different teams/tracks for the closure of specific tasks.- Adhere to Data Center policy, process and guidelines and leadership directions given from time to time to meet business objectives. Show less

Role and Responsibilities :Applicable to Laptops/Desktops :- Responds to technical problems/issues related to hardware, software and networking via e-mail and phone- Assists clients by diagnosing problems and providing resolutions for technical and service issues- Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts- Advises/educates clients within procedural guidelines to ensure a… Show more Role and Responsibilities :Applicable to Laptops/Desktops :- Responds to technical problems/issues related to hardware, software and networking via e-mail and phone- Assists clients by diagnosing problems and providing resolutions for technical and service issues- Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts- Advises/educates clients within procedural guidelines to ensure a complete solution to their technical or service questions- Identifies and provides input on unique or recurring client problems- Remains knowledgeable of current industry products and technologies- Focuses on delivering a positive client experience according to Dell standards.- Monitors and tracks issues to ensure accurate resolution- May be involved in revenue generation activities with current Dell clients- Reviews and distribute pertinent cross-functional information- Escalates more complex technical issues to senior level support- Resolves complex issues forwarded by technicians or peers (e.g. executive technical escalations) Show less

I was working in a collections process for Nissan Motor Acceptance Corporation.