Mujtaba Haider Email & Phone Number

Pakistan

Duties & Responsibilities:
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•Managing end-to-end data analytics projects, ensuring timely delivery within scope and budget.
•Overseeing project execution across the Software Development Life Cycle (SDLC) to ensure alignment with best practices and high-quality outcomes.
•Acting as the primary point of contact for stakeholders, gathering requirements and offering strategic insights for data analytics initiatives.
•Building strong stakeholder relationships to ensure collaboration, alignment, and satisfaction with project outcomes.
•Leading and mentoring teams of Data Modelers, Data Engineers, and Power BI specialists to foster innovation and continuous improvement.
•Serving as Scrum Master to facilitate Agile ceremonies, resolve impediments, and ensure adherence to best practices.
•Communicating project progress and actionable insights to stakeholders, ensuring transparency and informed decisions.
•Possessing understanding of CI/CD practices and technologies like Snowflake and Azure Data Factory (ADF), utilized for the ongoing data analytics projects.

Islamabad, Islāmābād, Pakistan

Duties & Responsibilities:
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•Supporting formal and informal schedules to manage engagement contracts and define statements of work and project charters.
•Ensuring deliverables meet quality standards through monitoring and control, and managing any quality issues that arise during execution.
•Led project timelines and budgets hands-on, achieving a 95% on-time delivery rate. Proactively managed schedule challenges to ensure prompt completion, fostering a 10% overall cost reduction.
•Maintained Communication, Stakeholder, Scope, Risk, Resource, Requirements, and Change Management Plans.
•Coaching and motivating team members to achieve goals, meet responsibilities, and adhere to milestones by fostering a positive and supportive work environment.
•Contributing to the establishment of OPAs for current and upcoming initiatives.
•Establishing and managing stallholder’s expectations, delegating deliverables to team members and stakeholders, and assigning tasks and responsibilities to appropriate personnel.
•Demonstrated expertise in implementing Data Analytics solutions for US Community Banks and Credit Unions, driving impactful business insights through tailored solutions.
•Possessing understanding of SSAS, SSIS, Power BI, Tabular Models, and ETL processes, applied in Data Analytics projects to optimize data workflows and deliver actionable insights.

Islāmābād, Pakistan

Duties & Responsibilities:
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• Setting up training sessions as required and holding solution training webinars.
• Monitored and maintained regular communication with clients to ensure high utilization of their solutions.
• Creating reports and dashboards for clients, subtly sharing best practices for improving their ROI.
• Identified potential new scope with current clients and collaborated with Advisors and CSMs to prepare Statements of Work.
• Executive-level needs assessments and quarterly usage reviews, requirements gathering for data integration.
• Monitored multiple ongoing development activities and helped the development team eliminate blockers.
• Conducted weekly progress meetings with senior management.

Islāmābād, Pakistan

Duties & Responsibilities:
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•Was responsible for training and guiding team members, monitoring team efficiency, resolving escalated problems, and preparing and preserving daily reports.
•Handled escalated technical support tickets and provided expert technical assistance to clients.
•Monitored team efficiency and productivity, ensured that customer support inquiries were handled in a timely and effective manner.
•Developed and delivered training programs to enhance the technical knowledge and skills of the team.
•Collaborated with other teams and departments within the organization to resolve client issues and provide a seamless customer experience.
•Collaborated with IT Teams to implement client suggestions, received feedback, and made ongoing improvements.
•Assisted clients with technical issues through email, phone, and other digital platforms.
•Installed, customized, and fixed product issues on clients' systems remotely.
•Offered remote solution training to clients and promoted solution utilization.

Islāmābād, Pakistan

Duties & Responsibilities:
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•Worked as CSR on outbound sales-oriented projects.
•Job responsibilities include opening the call, building the report, and closing the call.
•Quality Control Management of all outbound as well as inbound calls.
• Inbound helpline, complaints, and inquiries.

Ms Project Management

Master Of Science In Computer Science

Bachelors Of Arts

High School, Computer Science

Computer Sciences