As Assessment and Remediation Adviser, I am a senior, expert operational and strategic leader with responsibility for the effective design, planning and delivery of individual A&R services according to international best practice. I ensure that suitable, robust, valid and reliable assessment methods are used in all services through evidence-informed educational research and development, and direct advice to the A&R Team and assessors on the optimum approach and application of theory to ensure a robust and high quality service. I am responsible for the detailed and timely review of all A&R reports to ensure quality and robustness in the content and conclusions. My role involves the design and provision of training to A&I staff and the panel of assessors and liaise with stakeholder organisations around A&I issues. Additionally, I support the maintenance and future development of the methodology for A&I services and develop and maintain processes to quality assure the assessment system. Finally, I lead on design and implementation of assessment instruments - most recently an adapted version of Situational Judgement Tests, used to complement the existing psychometrics in our Behavioural Assessments.

Digital services include:​Methods training: Scrum, Agile, KanbanCapabilities assessmentIntegration roadmappingPerformance auditStrategy development and evaluation (mobile, web, social)Research and analysis services include:​Cost benefit analysisImpact assessmentNeeds assessmentQuantitative and qualitative data analysisStrategy and policy developmentPilot and programme developmentEvaluation frameworksResearch methods – surveys, interviews, focus groupsStudy design selectionSystematic retrieval of evidenceCritical appraisal and evidence synthesis

• Created, adapted and maintained a multi-professional digital platform (NHS ePortfolio https://www.nhseportfolios.org/) used by over 300,000 healthcare workers across Scotland, the rest of the UK, Eire and Malta, supporting their assessment, qualification, training, development and lifelong learning• Developed and harmonised strategies to enlarge the business and meet the expanding needs of new and existing client groups, transformed the software evolve to meet the changing educational landscape for a varied group of customers including Higher Education, medical Royal Colleges, professional organisations and regulatory bodies while providing an excellent user experience• Ensured inter-dependent projects retained the benefits of the entire programme on the federated system• Delivered specific cross-platform projects explaining the benefits all customer groups to ensure buy-in (“offline” HTML5 app, bootstrap interface, reporting services, migration to cloud hosting)• Consistently delivered financial plans and projections, and consecutive budgets on or below spending targets and increased external revenue ensuring the financial integrity of the programme; initiated efficiency and cost saving plans • Implemented best practice in information security and software development supported by ITIL methodology and agile principles• Negotiated contracts and programme delivery• Led and developed a high-performing geographically dispersed team of twenty contract and permanent staff to meet the demanding expectations of customers, coaching to empower staff to achieve programme and individual objectives to the highest standard• Managed change across different organisational cultures, employing and adapting different methodologies to ensure successful product delivery and development• Communicated effectively with diverse users, clients, team, peers, managers, clinicians and regulatory bodies to ensure all expectations were met

• Research and development in information science projects supporting healthcare workers in Scotland and internationally, including:o production of evidence based guidance for publication o systematic retrieval, critical appraisal and synthesis of evidence across disparate sources and methodologieso creation of taxonomies for formative and summative assessment of clinical and “soft skill” (e.g. communication) competence o creation and maintenance of academic databases and research software• Key role in establishing the Best Evidence Medical Education Collaboration (www.bemecollaboration.org/), an international organisation dedicated to the development of evidence based education for the health professions

• systematic retrieval of evidence for clinical queries• training of Members and Fellows in medical ICT systems/databases • production of clinical guidance with the Scottish Intercollegiate Guidelines Network (SIGN)

• database creation and maintenance • teaching information retrieval and critical appraisal to medical, dental, pharmacy and nursing students • web design/programming induction program for medical students (HTML, Perl) .