Cybersecurity portfolio and program operations leader driving strategy, prioritization and execution of a roadmap that improves security outcomes for the enterprise, it's customers and their customers.• Accelerated cybersecurity product portfolio objectives by facilitating an enterprise planning cadence with Product teams that optimized outcomes. product strategy and roadmaps. • Improved portfolio governance through lean kanban visibility measuring value delivery and risk management across in-flight initiatives. Continuously groomed the portfolio backlog to ensure alignment with emerging priorities.• Collaborated with IT, Architecture and Product leaders and teams to effectively facilitate discovery, planning and execution of complex cybersecurity and compliance initiatives which materially reduced threat vulnerability via adoption of network and identity authentication capabilities across a diverse product and technology portfolio.• Coached operations teams to embrace lean agile practices which better aligned them to plan and deliver results in cooperation with SAFe-enabled product teams.

As a member of the CTO’s Innovation team, managed product service portfolio growth initiatives, GTM launches and lifecycle management for B2B identity and managed cybersecurity solutions. • Orchestrated product service design and GTM initiatives with delivery, sales, marketing, customer success, pricing and legal disciplines resulting in sales pipeline growth by more than 5% for a $25M ARR portfolio.• Developed compelling market messaging that highlighted unique capabilities and outcomes aligned with specific needs of target user and buyer personas, leading to an increase in website-sourced leads.• Reduced cycle time to design and build quoting capabilities by 50%. Configured complex pricing models with intuitive quoting UX design, aligned with pricing strategy. • Facilitated portfolio lifecycle investments, informed by operational metrics, sales pipeline data, and client input, resulting in the growth of gross margin year over year and the sunset of over 10 declining solutions. • Enhanced product team effectiveness and decision making by introducing product operations capabilities and tooling for feature prioritization, product performance, OKR alignment with strategy, roadmap visualization and business intelligence reporting.• Led a product management community to foster continuous learning in product design, customer development, methodology and effective use of data and tooling.Tools Used: Fibery, JIRA, Dragonboat, ServiceNow, Power BI and Domo

Accelerated lean product service development for digital UX channels through quarterly prioritization and release planning with cross-functional teams to deliver new digital customer experience capabilities.• Authored and coached project delivery responsibilities and methodology that led to an increase in release cadence and IT control adherence while enhancing governance, risk management and budget discipline• Accelerated value delivery by promoting quarterly planning events for our digital products teams. • Coached and measured continuous improvement within complex initiatives to improve flow of work, consistency and alignment with business objectives.• Capability manager for evolving practices and tooling for improving consistency in our outcomes. Our teams leveraged JIRA, Microsoft and ServiceNow platforms offering transparency into delivery progress and effective governance. Champion and coach for O365 and Teams collaboration practice adoption.• Assured ongoing internal audit & compliance requirements by measuring and remediating practices across a diverse set of teams.Tools used: JIRA, JIRA Align, ServiceNow, Tableau

As part of the Transformation Management Office (TMO), led Agile Center of Excellence communities and coaching staff that supported scrum and kanban practices across dozens of teams.• Served as Product Manager for JIRA Align platform initiative, an experiment that allowed teams to learn how to plan agile program delivery.• Coached team members on effective feature and user story writing that improved shared understanding of business objectives and project delivery focus on value.

Managed strategic new product development and service operations portfolio of $50M ARR. Assembled and led a high-performing team of 7 senior delivery leads, effectively coordinating Engineering, Architecture, Operations, and Commercialization expertise for complex cloud-enabled product service releases.• Successfully achieved over $5M ARR through the development and GTM launch of cloud data replication and recovery managed services.• Significantly accelerated design and development release cycles by several weeks and improved shared understanding of requirements by integrating the data model and workflows of Aha! and JIRA.• Streamlined senior leadership engagement within quarterly roadmap planning and release processes through workflow automation, ensuring adherence to quality objectives and timely deployments.• Restructured stage-gate product release governance processes with a focus on market research, service design effectiveness, engineering quality and operational support readiness.Tools used: JIRA, Aha!, Smartsheet, ServiceNow, Power BI

As a product owner for services portfolio operations, improved operating margins by building an executive dashboard that clarified real-time customer account profitability metrics that enabled our sales strategy, quoting, pricing, and billing process effectiveness.Delivered prioritized project, resource and services portfolio management capabilities through kanban flow with recurring release cycles utilizing on- and off-shore resources. Streamlined portfolio operational practices as leader of a cross-functional project team to implement CA solutions for over 800 users achieving excellent user adoption of project governance, financial management, resource capacity and time management processes while managing the vendor contract relationship.