Haikel Aswad Email & Phone Number

Singapore

Singapore

Afro Asia, Singapore

Directing the largest office under The Great Room Singapore offices to;- Manage the overall Office performance - Account Management, EBITDA margin, Member Satisfaction and Growth.- Spearheading Account Management of companies from Start-ups to MNCs, overseeing 91% Occupancy Rate within first year of management.- Oversee and maintain a healthy EBITDA margin of above 30%.- Handle prospective leads with the goal to provide the finest and personalised commercial office solutions based on respective company requirements through meaningful sales and onboarding processes.- Handle Key Accounts within the community to provide tangible business value with notable companies such as DB Schenker, Match Group, Raddison Hotels Group, Informa Markets and Mandiant.- Leading a lean but highly-capable team of 4, with a personal focus on shining a spotlight onto them to grow and perform beyond their expected duties.- Driving the growth of the ESG Impact Hub, launched in collaboration with the Monetary Authority of Singapore. Hosting a dedicated space at The Great Room to co-locate and facilitate collaboration between ESG stakeholders to promote the growth of a vibrant and active ESG ecosystem in Singapore.

Afro Asia, Singapore

Afro Asia, Singapore

Served mandatory conscription as a NSF Provost Escort & Drug Abuse Detection Centre (DADC) Team member with the rank of Sergeant I;- To uphold the discipline and regimental standards of SCDF. - To escort Person In Custody from point to point when called upon.- To carry out and supervise my team during Routine Urine Tests, Surprise Urine Tests and Enhanced Urine Tests on SCDF personnel for potential unwanted drug use.- To collaborate with the Central Narcotics Bureau (CNB) of the Singapore Police Force (SPF) in the handling of drug abusers within SCDF.- To collaborate with the SPF K-9 Unit by assisting and supervising surprise K-9 search at SCDF premises.- To analyse and prepare a detailed and meticulous statistical data spreadsheet concerning Urine Tests being made throughout the whole force on Drug Abusers, based on a monthly, quarterly and yearly basis.

Orchard Road, Singapore

As a specialist at Apple, I strive to provide a positive, enriching and memorable experience to customers at Apple, Orchard Road by;- Engaging with customers by sharing Apple’s innovative hardware and software products and services.- Sparking engagement between Apple Inc. and local businesses in Singapore for business awareness of Apple business services.- Creating long-lasting relationships between customers and the Apple brand.- Enriching lives of customers within the Apple community.- Ending the experience with a fond farewell, ensuring customer’s experience was beyond satisfactory with an invitation for them to come back.

Singapore

Call-centre Customer Care Consultant in the Business Helpdesk department focusing on general after-sales service such as;- Providing business customers with a peace of mind in regards to general questions on their telephone and internet services for their business.- Assisting business customers with roaming connectivity when travelling abroad for business purposes.- Assisting business customers with their billing enquiries.- Collaborating with Technical Faults department to assist business customers with any technical difficulties.- Ensure customer retention by providing a consistently high level of personalised services.