*Crafting bespoke vacations for guests anywhere in the world with a special focus on luxury European travel*Creating value to clients travel plans by adding perks to their hotel stays and expert knowledge to their itineraries *Researching, Planning and Booking all aspects of a travel itinerary: hotels, transfers, rental cars, cruises, tours, etc. *Delivering top-notch service during the trip preparation process to my guests and sending them on once in a lifetime vacations

*Planned, organized, marketed and executed events, fundraising campaigns, sponsorship campaigns and opportunities to entice more members to join the foundation*Directed and managed team members in preparation of events, during event execution and debriefing after events Identified and fostered relationships with key players in the community with the potential to support the organization, painted the picture of the foundation’s culture expertly *Created and developed unique ideas to increase memberships and member engagement for the foundation including new events, a new individual giving plan and new advertising avenues

*Offered detail oriented, personalized and unparalleled level of service to all guests *Presented impeccable menu knowledge to guests in order to give excellent recommendations and handle food sensitivities and allergies with confident capability*Ensured open and effective lines of communication between other servers, kitchen staff and managers to guarantee guests smooth and streamlined service*Protected the establishment and guests by maintaining incredibly high levels of sanitation and food and beverage control policies

*Established booking and organizational processes for all new bookings received*Implemented organizational strategies and attention to detail to ensure exemplary customer service and record keeping*Managed all social media accounts and brainstormed creative new promotions to increase lead generation and conversion

*Designed tailor-made travel itineraries, sold over $350,000 worth of luxury vacations*Collaborated and coordinated with international partners to ensure unparalleled quality*Maintained productive connections with our travelers; producing repeat clients

*Spearhead the planning of the restaurant, worked with guests to create menus and find the appropriate space for various events, created menus for and executed the promotion of events for sports and holiday themed features with fellow managers and the Executive Chef*Built and organized BEOs and communicated event details and specifications to my Executive Chef and Service Team *Reconciled all event accounts and daily restaurant financials*Created all online content for the restaurant's social media sites

*Sold, booked, coordinated events with multiple CRG restaurants *Worked with interfaces such as Gather, CVENT and The Knot to research and follow up on leads*Assisted the Vice President of Events with all projects and events as well as bookings *Communicated with every team and every CRG restaurant *Created Invoices and taking Deposits on Gather for events *Collaborated with Marketing Team to create stylishly designed brochures and useful pieces

*Planned and executed over 75 floor events, coordinated with all department and education leaders to ensure superior learning opportunities for all students visiting *Programmed and carried out all special events, developed and set up all activities, spearheaded and managed timelines for all events, effectively communicated with the Food and Beverage Department and the Facilities Department to ensure the smooth execution of events*Liaised between the museum and its vendors and volunteers, managed donor relations and community supporters for events through phone and email contact for numerous events

*Made expert recommendations through knowledge of spirits, cocktails, wine, beer and a la carte food service with full menu and bar including wine and specialty cocktail (200+ guests per weeknight, 400+ guests per weekend night, 1000+ people during special events)*Created the best guest experience and cultivated customer return(rated 4.5 stars on Google, winner of over 5 prestigious San Diego Awards including the Golden Medallion Award and Diner’s Choice) *Anticipated as well as responded to guest needs while up keeping table maintenance

*Promoted the periodical on various social media platforms; maintaining more than with more than 4,600 subscribers*Developed and created unique tablescapes and backdrops*Acquired new partnerships while maintaining dynamic relationships with the 100+ current vendors and advertisers

*Ensured patrons’ safety on weight equipment and surrounding facilities*Ascertained if the customers are having a quality experience at the center by asking for feedback*Offered a friendly environment for students to feel safe and comfortable*Answered questions about the facility and equipment use*Maintained all equipment ensuring it was clean and operational

*Effectively communicated through social media in a professional manner for business purposes on sites such as Pinterest, Instagram, Twitter, Facebook, LinkedIn, and GooglePlus (Facebook 11000+ followers, Twitter 7000+ followers, Instagram 4500+ followers) *Assisted in production, editing of pilot edition of Oceanside Living Magazine (distributed 15000+ copies to 50+ businesses and 3000+ people in community) *Planned and executed events such as Operation Appreciation (10000+ in attendance) and Oceanside Harbor Days (50000+ in attendance), contacting and booking over 30+ bands for Harbor Days

*Provided topnotch customer service by having a positive attitude and offering quick and accurate service*Took guest orders quickly and efficiently using the Micros system*Educated guests with my product knowledge on menu items *Product knowledge on local and fresh ingredients of menu and special diets. *Prepare and deliver food to guests. *Clear tables and reset silverware. *Engaged in sales transactions at the register, handling cash and credit cards.

*Aided in the marketing of our venue and services provided for all events: weddings, corporate meetings, anniversaries, birthdays, non-profit events*Toured prospective clients around venue*Worked with client to create a customized menu*Communicated event food and service information to staff through BEOs*Assisted in the planning of all details and set up of events: ordering outside rentals such as linens and chairs*Responsible for day of set up/break down for events.*Assisting with anything needed during the events such as food running, buffet food labels, special guest requests

*Greeted and seated guests in a timely fashion, and quote accurate wait times*Evenly distributed guest seating amongst all servers*Answered phones, took reservations, checked and packed all ‘to go’ orders*Bussed tables and maintained cleanliness and order of the restaurant’s dining areas and front desk

*Provided guests with superior level of service from greeting to checking dining experience*Promoted upcoming events such as wine dinners, brunches, wedding receptions and special events in private rooms, Wyndham timeshare promotional dinners and Oceanside Museum of Art events*Responsible for answering phones and taking reservations*Controlled the flow of business through communication with servers, management and kitchen*Ensured reservations seated in a timely manner*Maintained equal guest seating for servers and rotation in all sections