Hailea Colver Email & Phone Number

Woods Cross, UT, US

Proudly leading Reconditioning Department for two Ford locations.Performance Ford Lincoln Bountiful & Truck CountryCompetently maintaining, and exceeding all standards of practice from previous years in business. Growth focused.Quality focused. Customer and staff prioritized. I love my job!

• Practically lead team of staff and technicians providing insights into best customer based practices in order to meet revenue goals. Maintain and manage inventory ensuring all needed products and equipment are.
• Manage 3 technicians providing daily oversight and leadership to improve process and quality product for customers
• Provide management and support for up to 150 internal vehicles hitting up to five separate departments
• Inventory control, ensuring resulting product meets customer and company standards for quality.

• Managed writing of internal service repairs while maintaining performance standards. Created estimates for work and approved/declined desired repairs. Collaborated with technicians to ensure all work was completed in a.
• Produced work on dealership owned vehicles because of high quality of work and knowledge of products
• Repeatedly exceeded goal expectations as one of the top in platform

Davis County, Utah, United States

• Provided diligent customer oriented processes for department ensuring all customer questions were answered and all information was communicated in a timely manner to help meet goals. Maintained thorough paperwork for.
• Managed up to 40 customers while providing customer service and increasing customer loyalty
• Achieved elite certification 2 years in a row because of performance and skill in role
• Awarded Presidents Award in 2016 for skilled work