Hailee Hook Email & Phone Number

Santa Rosa, California, United States

Communicate with new and existing customers to solicit for and receive new bid/proposal requests.Prepare bid packages, bid documents and their key components including items such as bonding, insurance indemnification, damage clauses and inclusion/exclusion lists. Organize all files associated with new bid requests and file into company server and cerate new job folders. Send out pricing requests to material suppliers and subcontractors.Generate trucking hail route and time reports. Visit site, take pre bid photos and record information regarding access, topography, availability of services, possible hazards, etc.Print project plan sets and manage the organized storage of all project plans. Confer with engineers, architects, state agencies, owner, contractors, subcontractors and suppliers on project plans and specifications. Monitor bid websites for appropriate projects to obtain new work. Develop customer relationships to enhance bid opportunities. Help maintain a database of internal project costs to facilitate improved estimating practices and accuracy.

Santa Rosa, California

• Promotions and marketing director for 5 radio stations (100.1 KZST, 93.7 The Bull, 102.7 The Wolf, 106.3 The Beat, 99.1 KJZY)• Digital content production.• Website management of all 5 radio stations.• Build, designed and updated webpages using Envisionwise Technology. • Daily segment on-air with KZST radio. • Knowledge and experience with live broadcasting. • Regularly designed, developed content and sent emails using our subscriber database as well as Mail Chimp• Nurtured meaningful relationships with existing clients and developing a new advertising client base. • Generated revenue through selling various advertising tools like on air promotions, radio advertising packages and sponsorships of programs. • Find the advertising or sponsorship opportunities for specific programming and ensuring that their brands are a good fit with the listeners or the style of different stations.• Prepared and presented presentations to customers and potential customers• Managed editorial content placement and rotation.• Regularly wrote and scheduled blog posts. • Coordinate content production across web, mobile and social media platforms such as Instagram and Facebook. • Perform event and promotional updates in conjunction with other members of the sales team and radio personalities.

Rohnert Park, Ca

• Assisted customers with locating and choosing merchandise in any store department • Stay up-to-date on California laws to properly and safely sell products • Stock merchandise each day, clearly labeling items, arranging according to size or color, and preparing attractive displays • Assisted with e-commerce, fulfilling online orders and packaging• Organized store merchandise racks and displays to promote and maintain visually appealing environments for optimal sales promotions • Work with diligence to regularly meet or exceed special targets, including credit card applications, service plans, and specific product promotions• Assisted customers with signing up for store loyalty programs and provide detail about key benefits • Maintain up-to-date knowledge of store sales, payment policies, and security standards • Answer questions about store policies and concerns to support positive customer experiences• Conduct product demonstrations to highlight features and redirect objections to positive aspects • Manage efficient cash register operations, including scanning items, processing payments and issuing receipts• Improve operational efficiencies while managing customer requests, store inventory, transactions, new purchase orders and pricing needs • Listen to customer needs and desires to identify and recommend

• Created and facilitated online contests to retain members and attract new members as well as curated and segmented content to increase engagement and growth • Engaged online audiences by placing strong focus on sales process support and responding to inquiries and comments timely and knowledgeably• Devised strategies and roadmaps to support product vision and value to business • Analyzed competitor pages to locate back link and keyword opportunities • Improve page content, keyword relevancy, and branding to achieve search engine optimization goals • Monitor online presence of company’s brand to engage with users and strengthen customer relationships• Developed marketing content such as promotional materials and advertisements for social media • Use Agorapulse to track consumer engagement and schedule daily posts• Identify target market and key segments through in depth analysis of markets and related trends • Set clearly defined goals to drive major business initiatives, including increased customer retention, sales, online presence, brand awareness and website or social media traffic

Flemington, Nj

• Helped incorporate product changes to drive customer engagement and profits• Coordinated creation and deployment of videos, social media posts and other marketing collateral • Compiled product, market and customer data to forecast accurate sales and profit numbers • Coordinated resources to craft marketing plans for various projects including product launches and events • Supervised marketing for product launches, including public relations tasks, direct mail pieces, trade shows, sales training and e-mail blasts• Boosted brand awareness with target customer demographics with social, print, and email campaigns • Developed innovative and targeted collateral to support overall branding objectives • Developed fresh, crisp content to diversify current promotional options • Planned events, fundraisers and press releases • Planned marketing initiatives and leveraged referral network to promote business development • Capitalized on industry and market place trends to strategize solutions and enhance business operations • Revitalize web content and social media profiles with new and interesting content• Built brand awareness and generated leads while managing internal and external marketing campaigns and programs • Increased credibility and client awareness by developing technical/nontechnical marketing collateral and presentations, public relations campaigns, articles and newsletters

Created an Etsy shop where I hand made every product and advertised through social media with a following of over 180,000 people. Through this I taught myself patience and had my first taste of customer service responsibilities. This was unique in the sense that it was entirely online. A lot of time was spent responding to customer and business related emails, fulfilling orders, maintaining the website, and finding new ways to advertise. This is where I also gained office experience to a certain degree and became interested in this line of work. I would print shipping labels, order office supplies necessary for not only shipping, but also the products I was making. I used Microsoft Word for creating shipping labels and rough drafts of tags and business cards. I also used Microsoft Excel to keep track of finances, sales, etc.

Master Of Science - Ms, Digital Audience Strategy

Bachelor'S Degree, Mass Communication/Media Studies

Associate'S Degree, Social And Behavioral Sciences

Associate'S Degree, Humanities/Humanistic Studies