- Satisfied customers with quick, accurate service under tight deadlines.- Chose top-quality items to fulfill over 250 daily customer orders.- Bagged items carefully to keep products in perfect condition, separated fragile and kept frozen and perishable food cold and fresh.- Assisted customers by phone regarding store operations, productions, promotions, and orders.- Kept calm and applied strong interpersonal skills to resolve conflicts.

- Answered phones to direct callers, scheduled appointments, and provide general office information.- Received and routed incoming calls and correspondence to promote timely communication.- Obtained scanned records and uploaded them to the database.- Processed financial documents, contracts, expense reports, and invoices.- Responded to inquiries via email, telephone, and social media platforms.- Wrote email messages, memos, and business letters for management and proofread documentation to provide error-free correspondence.- Oversaw invoicing and billing functions, achieving consistent and accurate payments.

- Developed, designed, laid out, and produced a variety of technical illustrations for brochures, banners, and signs.- Generated digital image files for use in digital and traditional printing.- Created corporate brands by designing cohesive looks between logos and letterheads.- Developed engaging marketing and promotional advertisements to generate sales revenue and grow the customer base.- Directed advertisement, banner, and signage projects from concept to final delivery.- Maintained company websites updating with new products and corporate announcements as necessary.- Formatted print and web application designs for projects with varying specifications.- Used Canva and Adobe Software to create images and layouts.

- Enhanced organic search result ranking and managed paid search marketing to maximize SEO.- Built and maintained corporate image, brand, and identity.- Utilized Twitter and Facebook to promote products, services, and content.- Developed and implemented strategic social media marketing plans.- Juggled multiple projects and tasks to ensure high quality and timely delivery.