Data Entry

As a Host, my job is to warmly greet customers when they arrive and thank them when they leave the restaurant. The main responsibilities of a host are to systematically seat customers, buss and help servers turn over tables, gather to-go orders, take payment for to-go orders, coordinate communication between servers and management to facilitate the smooth operation of the restaurant, and answer the phones whether it's to take orders over the phone, schedule reservations, or take down messages to pass on to the managers or the appropriate party, in addition to various cleaning duties to ensure the cleanliness of the restaurant.

As a sales associate, I did a variety of tasks including bookkeeping, retail sales, product packaging, making in-house spice mixes, assembling & shipping small orders, composing informational and marketing emails, and proofreading & editing all the company marketing emails.

As an e-commerce associate, I regularly answered phones and provide high-quality customer service, price adjust customer orders to ensure they get the lowest price, pick and pack orders, and deliver pick-up orders to the customer's vehicle. As the attendant, I was also responsible for coordinating all the orders for the day, making sure they were being done on time, and helping ensure efficiency amongst co-workers. I was also trained and served as a back-up cashier within the store as needed.

As a Captioning Agent, I was responsible for using a speech-to-text program to assist hearing-impaired individuals with making live phone calls. I would listen to the audio of their call and use software called Dragon to assist with the captioning to ensure that accurate transcription was displayed on their phone.

As a telemarketer, I was required to cold-call randomly generated phone numbers within predetermined area code(s) and conduct surveys over the phone to gather information for the company or political party that paid for the survey.