Hailey Drucker Email & Phone Number

Manages processes and performance for the national Online Community Information Specialist team. Supports employee development through performance coaching, establishes best practice work processes, initiates system improvements, leverages extensive knowledge of the new home building industry and uses exceptional judgement to make decisions that drive change and create significant increase in results that effect overall sales revenue.

Lead operation and management of the national Online Community Information Specialist team. Responsible for introducing best practices and processes to drive substantial growth and training new call center systems and technologies.

Edison, Nj

Responsible for acting as the initial point of contact for interested prospects and potential buyers, handling and developing relationships with all incoming internet and phone leads, and providing first hand knowledge of communities and surrounding neighborhoods.

Shrewsbury, Nj

Responsible for handling all sales and listing transactions from contract to close as well as monitoring and assessing the progress of each transaction to ensure that compliance standards and deadlines were met.

West Long Branch, Nj

Assisted Professors during class sessions, mentored students in need of assistance, and built upon Microsoft Office skills.

Manalapan, Nj

Interacted with customers and provided them with store information, efficiently carried out all cashier responsibilities including exchanges and returns, and trained incoming employees regarding their roles, responsibilities and conduct.