Hailey Duquette Email & Phone Number

Currently teaching: World History I (8th grade)Civics (8th grade)World History II (Freshmen)20th Century Dictators and Disasters (elective for sophomores, juniors, and seniors)

Fall River, Massachusetts, United States

8th grade civics teacher

North Dartmouth, Massachusetts, United States

• Maintain the office operation of the department by directing workflow processes such as requests and queries from over 40 faculty members and over 120 students • Prepare and organize confidential records of a sensitive nature including related to teaching, committee work and research activities of the faculty, including but not limited to: faculty hiring, annual faculty evaluations, reappointments, tenure and promotion, periodic multi-year review, faculty personnel records, faculty credentials, and requests for leave of absence, among others• Support specific unit programs (e.g. First Year English and Master’s in Professional Writing & Communication) and affiliated centers (e.g. Multiliteracy & Communication Center, American Language and Culture Institute), such as office services, records control, department personnel service, temporary staff recruitment etc. Monitors assigned unit activities; confers with department staff; maintains liaison with other departments and colleges/centers; helps prepare reports• Recruit, hire, supervise, evaluate, assign duties and approve time for student employees

North Dartmouth, Massachusetts, United States

• Performs clerical work requiring a substantial degree of confidentiality, and decision-making• Assists the chair with teaching and committee work and research activities of the faculty, including support work associated with faculty hiring, annual evaluations, re-appointments, tenuring, and updating employee contracts• Operates administrative and fiscal records and software systems (predominantly including but not limited to PeopleSoft, Procard and MS Excel)• Assists students with and explain and administer departmental, college and university policies, including but not limited to inquiries about major/minor requirements, referrals for faculty advising, information regarding course offerings and assignments• Recruits, hires, trains and supervises work study students hired in the office concerning office equipment, clerical procedures, job responsibilities• Composes, produces and oversees the appropriate distribution of documents concerning student associations and faculty colloquia, seminars and public events• Composes correspondence for routine letters such as requests for information, confirmation of meetings and similar activities• Maintains student records and employee files according to Massachusetts Statewide Records Retention schedule

Braintree, Massachusetts

Intake Coordinator (Hired title):• Receives and analyzes all incoming referrals for new patients, and order calls to begin start of care• Verifies new referring physician licenses on referrals taken • Researches coverage and/or pay source for each referral, and verifies all commercial policies and HIQA• Obtains authorization for visits from various insurance options for patients, and updates patient status and need for additional visits throughout the episode of care• Educates prospective patients, families, physicians, and hospitals regarding Home health services available• Serves as a liaison between administrative, clinical, and marketing staff Medical Records Specialist:• Scans, labels, files, and processes all confidential, legal, and medical documents for entire patient census in regional branch• Processes signed and unsigned plan of care orders and physicians’ orders • Faxes all discharge, transfer, or episode summaries of care to appropriate physicians • Updates HCHB software and computer programs as needed • Adheres and participates in branch-mandatory HIPPA/Privacy Program and Employee Compliance ProgramOffice Coordinator:• Answers incoming calls and forwards to appropriate staff person or records messages• Performs typing, faxing, scanning, and copying tasks as requested for various staff persons • Inputs data into computer for insurance authorization and billing purposes • Audits all end of patient care Medicare claims in order to bill according to specific and detailed Medicare guidelines

Norton, Massachusetts

• Provide general office support with a variety of clerical activities including but not limited to customer service, answering and directing calls to appropriate associates, mail distribution and requisition of supplies• Distribute medical census daily, recording and updating census daily according to admits, discharges, and status changes• Communicate resident needs with nurses and aids, file insurance changes and doctor runs for patients, and interact with professional and medical staff on a daily basis in order to serve residents and families

University Events

• Provide office and clerical support for the Conference and Event Services Office including, but not limited to, answering phones, triaging calls, greeting guests, providing customer service to event sponsors, photocopying, scanning and making deliveries around campus and other tasks and projects as assigned• Troubleshoot questions and guides sponsors within Virtual EMS software of online and internal reservation system daily• Lead student training sessions and take part in student hiring• Responsible for deliveries of high-importance materials around campus• Aid in filing and recording of information on both internal and external sponsors year-round• Assist in managing residential and non-residential internal and external sponsors through the reservation process• Assist in gathering budgetary information for end of the fiscal year invoicing*Received CESO Student Excellence award, and Excellent Service Award in Spring of 2017

Master Of Arts - Ma, Teaching, 4.0

Bachelor Of Arts (B.A.), History, Minor In Theatre Arts, 3.8 Gpa (Summa Cum Laude)

Activities and Societies: History Honors Society member, Ensemble Theatre (secretary and president), Active in BSU theatre department.

High School Diploma, General Education, 4.55 Gpa

Activities and Societies: Honors student through all four years AP student in US History, European History, Psychology, and English.