Hailey Owens Email and Phone Number
Hailey Owens work email
- Valid
Hailey Owens personal email
I am an aspiring actuary and am currently working towards my bachelor's in actuarial science. I am currently a full time business intelligence analyst focusing on leading projects using data to support future initiatives throughout the company.
Discover Financial Services
View- Website:
- discover.com
- Employees:
- 21509
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Business Intelligence AnalystDiscover Financial ServicesPhoenix, Az, Us
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Business Intelligence AnalystDiscover Financial Services Jan 2022 - Present -
Costumer Experience AnalystDiscover Financial Services Jan 2019 - Dec 2021I compile data through many channels such as customer/ employee surveys, reviewing customer interactions, and company databases to provide a better insight and/or recommendations to others within the company when it comes to making process improvements surrounding customer experience. My specialty is gathering data via internal databases such as Snowflake and Teradata to support projects assigned to my team. Additionally, I also help create/ manage the employee performance reports for my department via Tableau.
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Senior Fraud InvestigatorDiscover Financial Services Nov 2018 - Jan 2019Working fraud claims focusing on processing merchant chargebacks. Reviewing merchant documents for suspect information. Balancing financial accounts to assure customers accounts are charged and credited correctly during and after fraud claims are complete. Servicing inbound and outbound calls to customers in regards to the fraud claims.Additional work done outside of job function: • Completing expert level fraud cases• Training new hires in basic account balancing and case work• Working back office reports• Creating ad hoc reports for management
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Verification SpecialistDiscover Financial Services Jul 2016 - Nov 2018Service inbound calls verifying customers and account activity. Identifying fraudsters and taking necessary actions on accounts. Taking initial fraud claims with customers and processing necessary account actions depending on level of fraud.Additional work done outside of job function:• Run ad hoc reports for management• Analyzed department trends • Peer Mentor
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CashierNoodles & Company 2015 - Apr 2016
Hailey Owens Skills
Hailey Owens Education Details
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Actuarial Science -
Actuarial Science -
Barry Goldwater High School
Frequently Asked Questions about Hailey Owens
What company does Hailey Owens work for?
Hailey Owens works for Discover Financial Services
What is Hailey Owens's role at the current company?
Hailey Owens's current role is Business Intelligence Analyst.
What is Hailey Owens's email address?
Hailey Owens's email address is ho****@****ver.com
What schools did Hailey Owens attend?
Hailey Owens attended Arizona State University, Glendale Community College, Barry Goldwater High School.
What skills is Hailey Owens known for?
Hailey Owens has skills like Sharepoint, Multivariable Calculus, Personal Development, Skilled Multi Tasker, Data Entry, Storyboarding, Data Analysis, Snowflake, Tableau, Statistical Data Analysis, Microsoft Office, Microsoft Access.
Who are Hailey Owens's colleagues?
Hailey Owens's colleagues are Tiffany Skabelund, Jen Meyer, Dylan Ivie, Christina Hill, Jennifer Valentin, Shannon Orr, Corbin Skelton.
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Hailey Owens
Assoc Dir Of Athletic Communications For Multimedia At Otterbein UniversityGreater Cleveland1clevelandbrowns.com -
1seabold.net -
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Hailey Owens
Portland, Oregon Metropolitan Area
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