Hailey Stroud Email & Phone Number

Completed over 1,000 flight hours as domestic and international Flight Leader. Miami Marlins Dedicated Flight Attendant 2023 season. Operating Experience Evaluator for the 2020-2022 new hire classes. Commit to ensuring the safety, security and comfort of customers and crew through service excellence, emergency preparedness and FAR compliance. Relay communication to and from passengers and cabin crew. Influence First Class and Comfort+ customers to make educated meal and beverage-pairing decisions based on individual taste

Peachtree City, Georgia, United States

Maintained HOTWORX customer service standards while following general cleaning and maintenance checklists. Assisted members with proper sauna and workout instructions, answered all post-workout questions, provided suggestions on gear, hydration and other retail items, and ensured all members understood how to use the Burn Off App and other applicable available technologies. Achieved and exceeded membership and retail sales goals. Assisted manager in social media engagement posts, promotions and on-going ad campaigns by providing insight on results, ideas and more to increase traffic and promote online engagement.

Reno, Nevada, United States

Market programs and facilities by preparing and providing informational brochures, writing and placing advertisements, answering questions, and conducting tours. Resolve customer service and patient issues and recommending changes in service policies and procedures. eep patients safe by following safety policies, procedures, and HIPPA regulations. Work with medical records to organize and process information for use in-house and outside referral medical facilities.

Represented various brands to targeted customers to increase awareness and generate sales opportunities. Worked with a team of other outgoing and positive individuals to market the brand at sporting and special events. Assisted in event setup and breakdown of promotional assets, as well as articulated best practices and trends back to the client via recap and event photos

Reno, Nevada, United States

Managed the collection and compilation of venue research. Curated photo and document archival in a shared server for multi-departmental access. Facilitated data analysis of various forms of program feedback such as survey and comment car

Conducted market research to identify student and instructor pain points. Designed and vetted prototypes of potential solutions of these pain points. Analyzed market potential and business plan financials. Coordinated and collaborated with teammates across the United States

Sparks, Nevada, United States

Maintained department organization of documents and files. Researched news and media for possible outreach opportunities. Assisted in the dissemination of external communications. Managed department schedule and executive calendar

Bachelor Of Arts - Ba, Journalism

Activities and Societies: Delta Gamma Collegian Member, Director of Programming for Online News Association, Vice President for Journalism.

Education record

Summer Study Abroad Program 2016