Hailey Ducusin Email & Phone Number

Toronto, On, Ca

Markham, Ontario, Canada

• Instruct 15+ students per session (ages 7-14) in coding languages such as JavaScript, Python, and C# through both in-person and virtual sessions.• Provide detailed progress reports for each student after every session, tracking growth and areas of improvement• Created educational training materials to enhance the student learning experience, increasing engagement and retention rates.• Foster a safe and supportive learning environment, building strong relationships with students, parents, and peers.• Perform opening/closing procedures to ensure compliance with safety and cleanliness standards.• Attend monthly meetings with senior management to discuss operational goals and risk management , contributing insights based on student feedback and session outcomesKey Achievement: Developed training materials that contributed to a 20% increase in student satisfaction based on post-session feedback surveys.

Markham, Ontario, Canada

• Implemented digital media strategies across social media platforms (Instagram, Facebook, TikTok), resulting in an 80% increase in online engagement and a 85% increase in followers.• Created and managed pop-up ads on Facebook, Instagram, and Google, driving increased attendance for summer camps and events.• Designed marketing brochures and promotional materials for summer camps, enhancing community outreach and enrollment.• Regularly analyzed marketing performance data, holding meetings with ClickTecs to optimize campaigns and generate leads through B2C outreach.• Worked closely with senior staff and managers to align digital marketing efforts with the company's operational goals• Led efforts that resulted in a 15% increase in new student enrollments by leveraging targeted ad campaigns and personalized outreach.Key Achievement: Boosted summer camp enrollments by 20% through effective digital marketing and direct communication with parents.

Aurora, Ontario, Canada

- Officiate games for ages 11 and under- Inspect sporting equipment, field and players to ensure compliance with safety regulations- Ensure rules are played accordingly, make calls as required- Keep track of game sheets and game time including halftime, breaks, stoppages etc.

Aurora, Ontario, Canada

• Efficiently processed and fulfilled 40+ customer orders per shift, ensuring 100% accuracy in order fulfillment and timely deliveries.• Exercised strong decision-making skills, identifying suitable product substitutions when items were unavailable, ensuring customer satisfaction.• Provided outstanding customer service by communicating directly with customers over the phone to resolve inquiries and ensure positive shopping experiences.• Maintained up-to-date knowledge of sales promotions and store policies, contributing to a seamless shopping experience.Key Achievement: Consistently maintained a 95% customer satisfaction rate through timely communication and attention to detail.

Bachelor Of Commerce - Bcom, Digital Business Management

Education record