• Strategically led the organization focusing on enhancing health and well-being for the APIDA community in Austin, spearheading initiatives that significantly improved preventive health service utilization and community health outcomes.• Managed all organizational facets, from budgeting and fundraising to staff supervision, driving efficient operations, and ensuring sustainable growth; personally secured over $1 million from diverse sources, including government grants, private foundations, and individual donations.• Designed and implemented comprehensive health education and outreach programs, markedly increasing awareness and engagement among underserved APIDA populations; initiatives led to measurable upticks in preventive service utilization.• Forged and expanded strategic partnerships across community organizations, healthcare providers, and government agencies, amplifying the organization’s impact on public health and enhancing service accessibility.• Championed APIDA inclusion in health policy-making, influencing local and regional policies to better reflect the needs of diverse communities and promoting culturally competent healthcare solutions.• Cultivated a strong organizational culture focused on continuous improvement and innovation, developing a skilled and dedicated team equipped to meet evolving community health needs.

• Directed a part-time team of three bilingual Community Health Workers in effectively addressing the social determinants of health, significantly enhancing resource navigation for over 270 individuals from marginalized Korean, Burmese, and Vietnamese communities.• Successfully expanded program reach and increased operational capacity by transitioning from part-time to full-time management, reflecting a promotion due to demonstrated program impact and leadership effectiveness.• Forged strategic partnerships with key stakeholders, including Austin Public Health and the Asian American Resource Center, facilitating culturally and linguistically tailored services and initiating an annual AAPI health fair that addressed specific community health needs.• Implemented a robust evaluation framework, where over 80% of clients reported maintained or improved health navigation skills, underlining the program’s effectiveness in empowering clients with essential health management capabilities.

• Appointed by José “Chito” Vela, Austin City Council Member for District 4, to advocate for the Asian American community's interests, focusing on developing public policies that enhance health, safety, and economic conditions.• Engages in collaborative efforts with city officials and community leaders to identify and tackle the unique challenges APIDAs face in Austin, setting the groundwork for strategic initiatives and policy recommendations.• Initiates and supports data-driven research activities to guide evidence-based decision-making, aiming to integrate health equity into citywide policies and improve public health outcomes.• Participates in and contributes to stakeholder engagements and public forums, ensuring that diverse community inputs are central to developing inclusive and effective policies.

• Appointed as a key advisor in the Model Community Initiative, contributing to strategic decisions to address systemic inequalities and enhance community well-being across the Greater Austin area.• Engages in collaborative planning and advisory activities that leverage cross-sector partnerships to drive sustainable education, health, and financial stability improvements within underserved communities.• Utilizes public health and community engagement expertise to influence policy recommendations and program designs, facilitating the integration of evidence-based health practices into broader community interventions.

• Collaborate with a multidisciplinary team to develop strategies addressing financial sustainability challenges in the CHW profession, ensuring equitable funding models and approaches.• Contribute to cross-sector partnerships and project deliverables that identify promising frameworks for improving CHW funding and infrastructure to enhance the workforce capacity at local, state, and national levels.

• Awarded and managed a substantial grant through the Robert Wood Johnson Foundation's Culture of Health Leaders program, receiving $60K with an additional $35K for project implementation in the final year.• Spearheaded a pioneering project to identify and initiate sustainable funding mechanisms for CHWs in Austin, focusing on integrating CHWs within local health systems to enhance access to healthcare and reduce disparities.• Led a comprehensive research initiative that involved forming strategic partnerships, conducting stakeholder interviews, and facilitating workgroups, culminating in actionable strategies for increasing CHW investments at multiple healthcare system levels.• Directed applying these strategies in a real-world setting, working towards disseminating outcomes to influence local health policies and practices to improve community health outcomes, especially for underserved populations.

• Played a pivotal role in the City-Community Reimagining Public Safety Task Force, collaborating with Austin city staff and diverse community groups to redesign public safety protocols and policies directly impacting marginalized communities.• Spearheaded the development and successful advocacy of comprehensive public safety reforms, focusing on equity, community engagement, and alternative safety measures, aligning with federal health and safety objectives.• Instrumental in integrating community voices in public policy-making, ensuring that the task force's recommendations were informed by the experiences and needs of the most impacted residents, directly contributing to significant policy and structural reforms.• Facilitated transparent and inclusive community engagement processes, significantly improving the city's approach to public safety by ensuring that recommendations were culturally responsive and addressed the specific needs of marginalized groups.

• Conducted critical research into the disparities in mental health service quality experienced by racial and ethnic minorities, highlighting systemic barriers and potential areas for intervention.• Managed and analyzed extensive data sets using SPSS, focusing on the impact of racial identity on therapeutic outcomes, including client-therapist racial dynamics and therapy termination patterns.• Performed comprehensive literature reviews that bridged gaps between meditation practices, social biases, and psychotherapy outcomes, contributing to the understanding of effective mental health strategies for diverse populations.• Prepared and edited manuscripts for academic publication, ensuring the highest quality of reporting on mental health research; managed transcription of therapy sessions and led the submission of Institutional Review Board (IRB) proposals, adhering to ethical research standards.

• Developed and delivered an undergraduate course, "Culture, Ethnicity, and Mental Health," which focused on culturally competent practices and the socio-cultural determinants impacting mental health services.• Evaluated and provided structured feedback for a diverse class of 33 students, fostering an academic environment conducive to understanding complex health service dynamics.

• Maintained large data sets for statistical analysis for research that investigates the relationship between therapeutic alliance and psychotherapy outcomes.• Performed phone screenings with potential participants to determine program eligibility.

• Supported and evaluated Youth Specialist performance, maintained community partnerships, and ensured all funding requirements were met or exceeded by the Generation YW team.• Evaluated program performance and created monthly reports for funding agencies and the YWCA Executive Director.• Created employee manuals for all Generation YW positions—including Youth Specialist, Lead Youth Specialist, and Program Manager—to provide guidance for staff, ensure consistent performance, and facilitate future training.• Hired and trained two Youth Specialists and a Program Manager.

• Completed all duties of Generation YW Youth Specialist while assisting the Program Manager to monitor and support Youth Specialists’ performance and ensure that all funding requirements were met and/or exceeded.• Appraised, edited, and created forms for documentation; monitored and maintained client database; and ensured that youth specialists fulfilled program protocols and goals. • Supported the hiring and training of two interns, two volunteers, and three Generation YW Youth Specialists. • Collaborated on the written assessment of community needs using epidemiological data for DSHS grant proposal, securing program funding of $250,000 a year for five years.

• Implemented a substance abuse prevention education and skills training program funded by the Texas Department of State Health Services (DSHS) to meet the behavioral health needs of over 180 at-risk youth from Travis County courts and adolescent girls from Austin ISD (AISD) middle schools.• Worked in a team to exceed all DSHS programming requirements, including the requirement that 89% of the at-risk participants successfully complete the program.• Recruited participants, screened participants for risk & protective factors of substance use and abuse, provided participants and parents with referral services to address risk factors not addressed by the program and ensured participant confidentiality as prescribed by DSHS and YWCA of Greater Austin.• Documented individual/group processes and maintained group/individual files for qualitative & quantitative evaluation to demonstrate achievement of DSHS, Travis County Crime Victims Fund, and Ayers-Shield Foundation funding guidelines.• Maintained partnerships with community organizations, including four Austin ISD middle schools, five Travis County courts, and community organizations such as the Housing Authority of the City of Austin, Ascend Center for Learning, and Southwest Key • Coordinated events at all partnership sites to inform participants and the community about the impact of substance abuse, including National Night Out, Red Ribbon Week, Tobacco Kicks Butts Day, and community tobacco presentations.