Hailey Frith Email & Phone Number

Toronto, Ontario, Canada

• Manage a team of direct reports, ensuring effective collaboration and project delivery
• Manage all business relationships, acting as strategic lead and project manager
• Oversee all business development and sales efforts, expanding market presence and securing opportunities
• Direct the full recruitment lifecycle, from job descriptions to final candidate selection for all roles company-wide

Toronto, Ontario, Canada

• Directed the creation, development, and launch of Dastronaut (now BIAWorks), leading market research and strategic planning
• Managed a cross-functional team of full-time staff members, ensuring high-performance collaboration and project success
• Led recruitment and branding, integrating the first full-time graphic designer and creating a cohesive brand identity
• Authored market research reports and oversaw the company's website launch, enhancing the company’s brand position… Show more
• Authored market research reports and oversaw the company's website launch, enhancing the company’s brand position and online presence Show less

Toronto, Canada Area

• Project manager for a portfolio of 5+ clients
• Responsible for the development, management and execution of digital campaigns including post-campaign reporting and analysis
• Conducted segment and persona research through CX (customer experience) and UX (user experience) design thinking
• Strategic consultant for clients operating in verticals including healthcare, international development and animal welfare
• Lead and managed in-depth organizational assessments and… Show more
• Lead and managed in-depth organizational assessments and analyses

Toronto, ON

• Responsible for overseeing and executing the administrative duties of the front desk
• Assisted prospective and existing members with inquiries regarding billing and membership
• Provided training and support for the onboarding of new receptionists
• Responsible for opening and closing the gym diligently
• Assisted and supported the membership sales and personal training teams by building rapport with prospective members and educating them on membership and training… Show more
• Assisted and supported the membership sales and personal training teams by building rapport with prospective members and educating them on membership and training options

Toronto, ON

• Support environment of genuine customer connection
• Maintain visual appeal in the store
• Ownership of awareness of product knowledge for both apparel and home inventory
• Assist with annual in-store inventory reviews

Town Of Blue Mountains, ON And Toronto, ON

• Fulfill cash handling tasks
• Maintain cleanliness of store responsibly
• Execute on signature hot and cold drink recipes to ensure consistent customer satisfaction

Town Of Blue Mountains, ON

• Provided basic check-in and booking services for guests
• Ensure the highest level of customer experience using knowledge of the spa and surrounding area
• Develop customer service skills through consistent guest interaction

Town Of Blue Mountains, ON

• Provide positive interactions with visitors through assistance regarding the village and the surrounding area
• Maintain crowd control and assist with the set-up and tear down of summer events
• Represent the Blue Mountain Village professionally in order to ensure the highest level of experience for visitors

Business Administration And Management, General

• Ability to confidently recognize the primary forces within the marketplace and their impact on the competitive nature of business •.

High School/Secondary Diplomas And Certificates