• Manage a team of direct reports, ensuring effective collaboration and project delivery• Manage all business relationships, acting as strategic lead and project manager• Oversee all business development and sales efforts, expanding market presence and securing opportunities• Direct the full recruitment lifecycle, from job descriptions to final candidate selection for all roles company-wide

• Directed the creation, development, and launch of Dastronaut (now BIAWorks), leading market research and strategic planning• Managed a cross-functional team of full-time staff members, ensuring high-performance collaboration and project success• Led recruitment and branding, integrating the first full-time graphic designer and creating a cohesive brand identity• Authored market research reports and oversaw the company's website launch, enhancing the company’s brand position… Show more • Directed the creation, development, and launch of Dastronaut (now BIAWorks), leading market research and strategic planning• Managed a cross-functional team of full-time staff members, ensuring high-performance collaboration and project success• Led recruitment and branding, integrating the first full-time graphic designer and creating a cohesive brand identity• Authored market research reports and oversaw the company's website launch, enhancing the company’s brand position and online presence Show less

• Project manager for a portfolio of 5+ clients • Responsible for the development, management and execution of digital campaigns including post-campaign reporting and analysis• Conducted segment and persona research through CX (customer experience) and UX (user experience) design thinking• Strategic consultant for clients operating in verticals including healthcare, international development and animal welfare• Lead and managed in-depth organizational assessments and… Show more • Project manager for a portfolio of 5+ clients • Responsible for the development, management and execution of digital campaigns including post-campaign reporting and analysis• Conducted segment and persona research through CX (customer experience) and UX (user experience) design thinking• Strategic consultant for clients operating in verticals including healthcare, international development and animal welfare• Lead and managed in-depth organizational assessments and analyses• Responsible for writing and delivering strategic investment models and change management reporting• Email campaign and digital ad copywriter • Responsible for the creation of strategic briefs for designers and outsourced copywriters for additional campaign support Show less

• Responsible for overseeing and executing the administrative duties of the front desk • Assisted prospective and existing members with inquiries regarding billing and membership • Provided training and support for the onboarding of new receptionists• Responsible for opening and closing the gym diligently• Assisted and supported the membership sales and personal training teams by building rapport with prospective members and educating them on membership and training… Show more • Responsible for overseeing and executing the administrative duties of the front desk • Assisted prospective and existing members with inquiries regarding billing and membership • Provided training and support for the onboarding of new receptionists• Responsible for opening and closing the gym diligently• Assisted and supported the membership sales and personal training teams by building rapport with prospective members and educating them on membership and training options• Cash handling for sale of tuck shop items such as locks, water bottles and headphones Show less

• Support environment of genuine customer connection• Maintain visual appeal in the store• Ownership of awareness of product knowledge for both apparel and home inventory• Assist with annual in-store inventory reviews

• Fulfill cash handling tasks • Maintain cleanliness of store responsibly• Execute on signature hot and cold drink recipes to ensure consistent customer satisfaction

• Provided basic check-in and booking services for guests• Ensure the highest level of customer experience using knowledge of the spa and surrounding area• Develop customer service skills through consistent guest interaction

• Provide positive interactions with visitors through assistance regarding the village and the surrounding area • Maintain crowd control and assist with the set-up and tear down of summer events• Represent the Blue Mountain Village professionally in order to ensure the highest level of experience for visitors