The Chief Experience Officer drives engagement across four critical areas: employee experience, customer experience, brand and reputation management, and vendor engagement. This role works closely with the Human Resources, Marketing and Technology teams to execute initiatives and align departments on companywide goals.

Sync Total Mortgage's business initiatives with legal strategy. Work with internal and external teams to optimize selection and implementation of vendors and product offerings.

The CMBA is a non-profit association formed in 1984. Our membership of 700 individuals and 150 organizations supports Connecticut communities by opening doors for literally thousands of homeowners each year. The CMBA advances the interests of mortgage industry participants within Connecticut and provides a forum for collaboration and exchange of new ideas.

Ampliforce offers digital workers to supplement our clients' human workforces, keeping employees engaged in high-impact tasks that better address the needs of their customers. Our solutions are customized to address the unique needs of the industries we serve.

Company acquired January 2023. Oversee enterprise legal affairs and advise products team on legal and compliance matters. Prepare and negotiate SaaS contracts with counterparty financial institutions, provide guidance on regulatory compliance matters (TRID, TILA, HPML, ATR/QM, RESPA) to internal and external clients. Serve as company's SME on loan origination software to build API integration for loan uploads.

Oversee legal affairs and human resources for mortgage loan originator employing 400+ individuals across multiple jurisdictions. Build internal department knowledge base to document legal procedures and knowledge. Perform contract review & management. Advise on regulatory compliance matters concerning mortgage loan origination and collaborate with internal clients to achieve business objectives. Counsel business executives on enterprise legal matters.

Own and operate of private consumer protection law firm. Represent consumers in claims against sellers and financial institutions for violations of federal and state consumer protection statutes, including TILA, ECOA, FDCPA, FCRA, MMWA & UDAAP.

Represent Plaintiffs in all aspects of Workers Compensation, Medical Malpractice, Premises Liability, Products Liability claims. Lead court hearings, trials, depositions, and initial consultations. Prepare and respond to motions, court filings and other documents.

The CMBA is a non-profit association formed in 1984. Our membership of 700 individuals and 150 organizations supports Connecticut communities by opening doors for literally thousands of homeowners each year. The CMBA advances the interests of mortgage industry participants within Connecticut and provides a forum for collaboration and exchange of new ideas.

Primary responsibility for state & federal regulatory compliance and investor compliance. Develop compliance and operational strategies following major regulatory changes to Truth-In-Lending Act, Real Estate Settlement Procedures Act and Home Mortgage Disclosure Act. Manage state regulatory audits, investor audits and company litigation. Advise on corporate governance and human resources matters. Supervise quality control department and oversee operational department heads as related to state and federal compliance obligations. Develop company's ECOA and consumer complaint policies and procedures. Design vendor management program. Counsel business units on legal matters pertaining to company's strategic growth objectives. Respond to loan- level compliance inquiries. Serve as company liaison with state departments of banking, state legislative offices and industry trade organizations.

Provide real-time compliance support for loan officers and lending partners as needed. Develop and revise operational and compliance training programs for various departments. Advise on operational strategy for implementation of the TILA-RESPA Integrated Disclosures Rule ("TRID"). Oversee risk assessment. Advise business on customer complaints.

Advise business on legal and compliance matters pertaining to e-commerce startup in the United States and short-term loan subsidiary in the United Kingdom. Conduct US federal and state-level research on key statutes (RISA, TILA, ECOA, EFTA and FCRA) and advise product development team on compliance obligations and strategic considerations. Assist in development and documentation of policies, procedures and training materials surrounding debt collection, returns, customer service, and balance forgiveness. Revise and develop appropriate tracking systems and metrics to evaluate baseline compliance with Financial Conduct Authority ("FCA") guidelines. Advise on complaints resolution strategies, process gaps, and digital marketing compliance matters.

Primary focus on auto dealer fraud and auto lending with additional experience litigating debt collection (FDCPA). Coordinate case management strategies, interview prospective clients and witnesses. Manage firm’s social media channels and blog; maintain media contacts. Analyze and interpret federal and state statutes, regulations and legislative histories to frame and support legal arguments as well as to evaluate new matters. Intimate knowledge of key federal consumer statutes including TILA, CROA, ECOA, FOA, MMWA, EFTA, CLA, FDCPA, FCRA and TCPA.

Cultivate new relationships with key clients and professional partners to drive sales. Maintain and improve existing referral-based relationships. Maintain working knowledge of payroll and human resource laws and regulations to ensure client compliance and recommend necessary products to prospective and existing clients.