Hailey Harmon Email & Phone Number

Salt Lake City, Ut, Us

Snowbird, Ut

Provided excellent customer service while positioned at the front line of a timeshare classic. Check-in efficiency and front desk friendliness both increased multiple times on a month-to- month basis in customer surveys during my employment. I was also specifically mentioned in these customer surveys numerous times and recognized within the company for this. Ensured guests had an exemplary experience at Snowbird by going the extra mile in service. For example, listening to guests and their vacation desires then providing them with a tailored packet of information beneficial to their experience.

Plain City, Ohio

Licensed in Ohio as a health and life insurance agent. Assisted leading sales agents in establishing vital sales materials such as insurance plan comparison charts and informational brochures detailing benefits and plan options. Worked extensively with insurance companies such as Medical Mutual and Anthem to produce competitive plans tailored to the needs of each client. Contacted and worked alongside numerous government officials within the state of Ohio to ensure exceptional service was being provided to their municipality. Gained a vast knowledge on the insurance industry, operating excel, and sales techniques.

Delaware County, Ohio

Qualified and was licensed through the Board of Developmental Disabilities as a direct care provider. Provided care to families with children with exceptionalities ranging from mild to severe. Collaborated with families to develop care plans detailing activities that would reach the family’s desired objectives and goals for their child. This career demanded a high level of intuitiveness and flexibility based on family needs as well as child’s daily attitude and temperament.

Powell, Ohio

Completed training in customer service, register and cashier operations, and gained knowledge of governmental health regulations and food safety. Initially started as a shift work employee during low traffic time periods and was responsible for providing quality customer service, as well as, ensuring both bathrooms and dining area were cleaned and sanitized. Due to implementing a strong and consistent work ethic, was quickly promoted as a top shift employee by regional manager and given more responsibilities. Some of these responsibilities included: being available to work shifts given to employees whom failed to show, supervising back station sanitation, recording food intake and notifying manager of food shortages, and resolving any customer conflicts.