Hailey Nelson Email & Phone Number

Fairview Heights, Il, Us

St Louis, Missouri, United States

I founded Perfect Prints early 2023. I am a graphic design student who has always had a passion for graphic design. I am dedicated to delivering customized, professional designs for small businesses and individuals alike. I am committed to supporting charities and non-profits organizations, and my work reflects my dedication. I take pride in my ability to help businesses and organizations succeed through creative and innovative design solutions.

Pacific, Missouri, United States

Book appointmentsHandle warranty applicationsOrganize customer filesCreated a website better suited for the companyDispatch service techniciansHandle dispatching softwareCreating/updating the company price-bookInvoicing

Answering office phonesDaily interaction and communication with drivers, customers and managementVerifications of employment, driver safety awards, ordering office suppliesExpenses and data entry

St Louis

Assisted customers with any issues that they had with their device.Prevented store losses using awareness, attention to detail and integrity. Maintained up-to-date knowledge of store policies regarding current promotions, payments, returns and exchanges.Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.Recommended… Show more Assisted customers with any issues that they had with their device.Prevented store losses using awareness, attention to detail and integrity. Maintained up-to-date knowledge of store policies regarding current promotions, payments, returns and exchanges.Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.Recommended, selected and helped locate merchandise based on customer needs and desires Show less

Bridgeton

Promoted to manager in 2018.Assisted guests with making menu choices in an informative and helpful fashion.Maintained knowledge of current menu items, garnishes, ingredients and preparation methods. Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Appropriately suggested additional items to customers to increase restaurant sales. Promptly served all food courses and alcoholic beverages to guests. Answered questions about menu… Show more Promoted to manager in 2018.Assisted guests with making menu choices in an informative and helpful fashion.Maintained knowledge of current menu items, garnishes, ingredients and preparation methods. Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Appropriately suggested additional items to customers to increase restaurant sales. Promptly served all food courses and alcoholic beverages to guests. Answered questions about menu selections and made recommendations when requested. Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests. Regularly checked on guests to ensure satisfaction with each food course and beverages. Managed closing duties, including restocking items and reconciliation of the cash drawer. Planned and led training programs on staff development.Trained new employees. Show less

St Louis

Promoted to manager in 2016.Developed, implemented and monitored programs to maximize customer satisfaction. Interviewed, hired and trained new quality customer service representatives. Addressed negative customer feedback immediately. Effectively communicated with team members to maintain clearly defined expectations. Collected, monitored and evaluated customer requirements to achieve desired delivery time and order fill rates. Resolved customer questions, issues and… Show more Promoted to manager in 2016.Developed, implemented and monitored programs to maximize customer satisfaction. Interviewed, hired and trained new quality customer service representatives. Addressed negative customer feedback immediately. Effectively communicated with team members to maintain clearly defined expectations. Collected, monitored and evaluated customer requirements to achieve desired delivery time and order fill rates. Resolved customer questions, issues and complaints. Recommended changes to existing methods to increase the accuracy, efficiency and responsiveness of the customer service department. Show less

Daily interaction and communication with drivers, customers and managementExpenses and data entry

Associate'S Degree, General Studies

General Studies

Certifications

Temporarily paused due to the Global Pandemic. Currently working on a Web Development Certification and a Business Administrations.