Hai Ling Chi Email & Phone Number

Austin, Tx, Us

- Effectively handle and address all customer inquiries in accordance with our service commitment, emphasizing both quality and efficiency- Enhance customer relationships by delivering exceptional service through regular phone and email communication- Collaborate with multiple departments to ensure optimal outcomes for all inquiries while providing outstanding customer service- Assess customer applications and review web results of each customer requesting to obtain coverage- Apply critical thinking and underwriting expertise to all accounts- Responsible for leading new hires through our workflow process - Guiding new college interns on the operational procedures on renewal accounts and midterm endorsements

- Aid in analyzing customer needs and requirements to generate accurate quotes for each customer's coverage request- Providing thorough web search results for underwriters to make informed decisions quotes - Create department reports to support underwriters in making informed decisions about our top-performing products groups- Supporting our customers in driving their sales by providing monthly, quarterly, and yearly reports on their most popular products- Help facilitate and create team tasks to assist the underwriting team on their daily agenda and goals

Bachelor'S Degree, Business Economics

Activities and Societies: The Green Initiative Fund - Student Retention Commissioner Society of Automotive Engineers International @ UCI.

High School Diploma, 9-12

Activities and Societies: Track & Field Football National Honor Society Spanish National Honor Society Key Club Student Council Senior.