Prepares and maintains accounting records, file and transactions.Provides and gathers funds for proper register operation.Creates and interprets reports containing financial analyses and assists with accounting related investigations. Follows financial guidelines and related laws and regulations when reconciling, tracking and reporting financial transactions. Advises others on accounting practices and principles.Records and reconciles financial data, tracks register audits and secures accounting files in a timely manner.

Assist customers with questions, concerns, and complaints.Create employees' schedules, evaluations, and development plans.Resolve complaints that arise with employees and customers.Interview, hire, coach, and terminate employees as needed.Respond to customer inquiries, employee requests, and management concerns.

Maintain reports and appropriate documentation regarding sales performance.Focus on meeting the company's goals and deadlines in membership sales. Manage associate schedule for the membership desk.Interview, hire, coach, and terminate employees as needed.

Work with a team of seven employees to hire over 200 employees in preparation for new store opening.Manage on-boarding and training of new staff members.Supervise the marketing staff that promoted the new store's opening.Resolve ad-hoc issues related to store set-up.Motivate and develop team members once store was open.

Sell premium store memberships and in store credit program.

•Manages several HR Managers, Recruiters and Payroll Clerks spanning across 5 different locations with 1500 employees. •Partners with the SVP and station management to motivate workforce and build a thriving team environment. •Investigate and resolve complaints of harassment and/or discrimination; applies an understanding of key legal precedents, policies and practices to protect the interest of Air Serv; collaborates with the legal and corporate HR department, considering risk for the organization and involving others as appropriate. Certified in investigation training. •Oversees the region's recruitment and selection practices to ensure the greatest number of highly qualified candidates are referred for each open position; ensures interview and selection techniques are in compliance with organization policies and procedures, as well as applicable laws and regulations.•Review, audit and approve salary transactions according to applicable procedure. Counsels and advises management regarding salary planning/compensation and regards to internal equity, promotions, reclassification or transfers.•Conducts quarterly internal audits for each station of responsibility including I-9 and employee file audits. •Implement and Align all Human Resources policies and programs through the region. • Comply with all safety, security, compliance and quality standards and procedures established by the company, clients and airport regulatory authorities. •Involved in unemployment hearing and EEOC mediation. •Partners with station leaders and Managers to give recommendations on employee coaching and development needs.

Maintains knowledge of legal requirements and government reporting regulations impacting human resources functions and ensure policies, procedures, and reporting are in compliance. Participates in developing department goals, objectives, and systems.Works with Managers to address performance issues. Provides guidance on resolving employee issues.Assists in evaluation of reports, decisions, and results of department in relation to established goals. Recommends new approaches, policies, and procedures to impact continual improvements in efficiency of department and services performed.

Provide services and support in all functional areas of human recourses.Actively involved in the Strategic Planning and Annual Planning for the station.Assists in the facilitation and implementation of workshops, presentations, learning modules, and other strategies that promote learning and development to the organization. Provides support to the Senior Manager of Compensation and Benefits in the administration of compensation and benefits to the organization.Manages and maintains tpt’s web-based Emergency Preparedness system – Honeywell Instant Alert.Assists in administration of performance appraisals and updates in the performance appraisal system.Plans and executes all aspects of quarterly and annual all staff events in the organization. Assists the Director of Recruiting with setting up interviews, on-boarding and with communication in the applicant tracking software.Acts as the primary organizational contact and provide advice, strategy and information to the employee communications team in regard to employee communication.

Maintain calendar and schedule meetings for the VP of Institutional Human Resources.Create agendas and sits in on generalist meetings. Answer the phones and respond to general HR questions.Prepares and completes divisional reporting.Analyzes associates employment, education and compensation history to put together salary recommendations for promotions and transfers. Handles associates over/under payments.Coordinate and produce organizational announcements, organizational communications, and organizational charts.Provides support for special projects.Reviews and completes associates separation paperwork. Completes employee change forms for organizational structure changes, merit increases, and location changes. Handles the cost of living adjustments and payments for associates who qualify.

Answer HR questions related to benefits, time off, policy and procedure manuals.Complete employee change forms for Associates going out on disability. Explain disability and vacation process to Service Specialists and Field Managers.Writing non-compliance & no communication letter's for disability. Coordinate and produce organizational announcements and organizational charts.Assist in the preparation of the HR Talent Plan which includes gathering information on the talent assessment of associates, profile updating, gathering of statistics and preparation of the presentation for the Pest Elimination Division.Update and maintain reports on turnover, growth, and retention. Arrange travel, schedule meetings, and prepare presentations.