Ching Chen Email & Phone Number

San Diego, CA

• BioLegend develops world-class, cutting-edge antibodies, recombinant proteins, bioassays, and other reagents for biomedical research, manufactured in our state-of-the-art facility in San Diego, California. Our mission.
• Analyzed data in financial statements and created reports directly to executives.
• Entered credit card payment into the company’s EPT system and monitored the accuracy of each transaction.
• Verified the account discrepancies by obtaining and investigation information from sales, customer service, and from customers.
• Managed employee reimbursement and generating Concur reports directly to the managerial level

Santa Cruz, CA 95064

• Created close rapports with 1 UCSC Dean and 5 Department managers by planning and coordinating logistics of periodical meetings and events.
• Promoted Career Center Career Programs through job fairs, cultural conventions and career workshops to attract inbound traffic from students and recruiters on-and-off campus.
• Helped Career Center achieve up to 70% increase in student traffic, 20% in employee feedbacks, and 30% in the corporation relationship.

Santa Cruz, California

• Prepared income taxes and filed claims for low-income families and individuals in Santa Cruz and Watsonville during the 2016 tax season.
• Managed to understand the fundamentals of the 2016 tax and immigration law and applied to on-site practice to help low-income immigrant with a better financial prospect.
• Handled clients’ complex financial problems and personal reconciliation in tax terms.
• Helped the team achieve total filing of $650,000 tax returns and granted as top No.1 VITA site in US national competition.
• Rewarded as one of 2016 honorable VITA intern leaders

155 Webster St, Hanover, MA 02339 (781) 982-0700

• Launched business in San Francisco and prototyped an integrated business plan with agility and innovation.
• Performed on-site market research on the California market of canned seafood and identified the targeted customer segment by conducting horizontal and vertical market analysis.
• Explored sustainable business partnerships with up to 5 local merchandisers and retailers upon leaving.
• Developed brand awareness in San Francisco Chinatown by coordinating promotions.
• Improved brand image and product value by quickly responding to first-hand customer feedbacks.
• Generated positive cash flow within the first three-month employment and officially introduced Mr. Ocean’s canned seafood into the Bay Area market

Natural Bridges National Park

• Fluently offered online and offline customer services through emails, telephones and in stores
• Assisted the supervisor with event planning and tour guiding
• Accurately handled cashes at the front desk of the visitor center
• Actively initiating pleasant conversations with visitors and resolved their questions

Dongshan County Economic & Technology Development Area Postal Code 363400 Fujian

• Assisted the marketing campaign within regions and countries in coordinating the functions of the domestic and international sales departments
• Conducted various forms of follow-ups and meetings with the department managers in a daily basis
• Accurately handled accounts of inventory, receivables and payables
• High intention to details of product management When leaving the position----
• Assisted with the company's success in attending the HKTDC International Business Expo 2013
• Comfortable with representing the company credibly and fluent with resolving the customers' questions

Master'S Degree, International Business

Activities and Societies: The co-treasure for Gender Intelligence Group 2017, aiming to create equal opportunities for female leadership.

Bachelor Of Arts (B.A.), Business Management And Economics

Activities and Societies: Event Team Leader for UCSC Chinese Student Association. Choreographer for CSA Hip-Hop Group.