Certified Bmw - Premium Selection - Showroom Supervisor
- Reporting To General Manager and Sales Manager.- Supervised a team of 4 certified BMW Sales Executives.- Handled the process of inspection and evaluation of trade in vehicles ( Franchise & Non Franchise )- Negotiate deals with customers and Sales Executive.- Managed the reconditioning process of the traded in vehicles, including costing and pricing.- Handled the showroom display compliance according to BMW Corporate Identity.- Setting the targets for the team, follow up on achievements and progress.- Motivating and coaching the team to achieve records.- Handling Customer complaints and achieving Customer Relationship Management Scores.- Proposing sales campaigns, implementing in collaboration with Marketing Department the Extravaganza campaign for special discounts on Used vehicles.- Handled Yearly Appraisal for the team.
