Haitham Abu Nemeh Email & Phone Number

Sharjah Emirate, United Arab Emirates

Dubai, United Arab Emirates

• Helping businesses (SMEs) to grow and sell more through E-commerce platforms by implementing E-commerce growth strategies and digital marketing activities.• Study and Analyze the E-commerce platform and functionality and features and implement the best features to improve user experience. (, WhatsApp Marketing, Quick Checkout, Apple Pay, Abandoned cart recovery, Email Marketing)• Collect and Study Google analytics and pixels reports and implement best practices to increase online sales.• Setup (Google Analytics - FB Pixel – TikTok & Snapchat Pixel - Ads account) and solve all Technical Social media marketing issues.• Provide Content and marketing strategy for different niche businesses and help build the business model.• Identify and implement new branding initiatives and growth strategies.• Make the client aware of other services and actions that may lead to greater success. • Active Payment gateways and delivery integrations and solve all payment and delivery issues on behave of clients. • Assist merchants in creating digital campaigns on social media and Google ads and suggest content creation tools and ideas.• Implement E-commerce SEO activities (keywords, homepage SEO, competitor research, Optimize product pages, page design)• Support clients with Photo and video shooting Ideas.• Active push notification option for IOS and Android apps through Firebase.Google.com • Design and improve online stores (Banners, Ads Banners, product descriptions, USP)• Onboard new accounts and build a solid relationship with clients to increase retention & stickiness and Revenue.• Provide full training for the clients on MakanE.com dashboard. (SaaS)• Serve as the lead point of contact for all customer account management matters.• Collect and analyze data to learn more about consumer behavior.• Provide progress reports to upper management.

Dubai, United Arab Emirates

• Manage All UAE Motor Insurance Aggregators " www.insurancemarket.ae" "www.bankonus.com " www.policybazaar.ae" www.yallacompare.com" by providing support related to Motor insurance (Rates, Commission, Payment gateway, new offers, Portal Training, Discounts, Troubleshooting, RTA & traffic Department requirements). • Onboarding new brokers and Train their Team on IH portal. • Build a great relationship with brokers & customers to improve sales. • Manage client's account and assist in all requirements and procedures. • Answering all customers, brokers, sales team inquiries by different channels (Email, Phone calls, WhatsApp, Social Media leads, SharePoint) understand their insurance requirements and offer and explain best available covers. • Issuing and endorse policies for approved quotations from direct customers, brokers and sales team.

Abu Dhabi, United Arab Emirates

• Great customers, understand their insurance requirements, and offer and explain the best available covers. • Make a visit of risk, ascertain terms and conditions, compute premium and make proposals /quotations. • Daily communication with brokers and the sales team by email and phone calls. • Generate policies for approved fleets for brokers and sales teams.

Dubai, United Arab Emirates

• Assisting customers on inbound calls. • Assisting customers on all issues related to website www.carrefouruae.com (Online order status, items discerption, reset the password, troubleshooting all customer issues). • Directly communicate with suppliers via email for all escalated complain like (delivery, installation, technician, refund, replacement/ Exchange, FOC, etc.)

Amman Governorate, Jordan

• Responsible for the completion of projects on time.• Implemented a new method of work in order to utilize the time.• Responsible for Office Automation – Product selection, quotation, etc.• Allocation of office equipment depends on the project requirements• Creating backup. • Daily, weekly, and monthly reports to the management.

Amman Governorate, Jordan

-Prepare files -Scan documents -Index data using DMS-Filing documents -Backup data -Generate a daily report

Bachelor’S Degree, Management Information Systems, General

Diploma, Digital Marketing