Haitham Kassem Email & Phone Number

United Arab Emirates

Fleet duties:Fleet movement, document legalization and boarder clearance, customs and clearance, importing and exporting machines, Implement SOPs for the work order for the workshop and the maintenance teams, including the creating of relative work forms and machine log books (machine consumptions – OPEX).Planning and implementation of suitable maintenance programs for our fleet, and their relative processes and trainings, with respect to OEM guidelines.Trace and record machine expenditure (OPEX), breakdowns, MTTR, and MTBFs, and fill “Incident Reporting” form in case of abnormal breakdown or maintenance, and start “Root Cause Analysis” with technical team.Following “Root Cause Analysis” reports, we conduct the suitable modifications to our processes, training, awareness where required.Apply machines updates (hardware and software) in compliance with the OEM technical bulletins and safety upgrades.Assign 3rd party to conduct safety inspection and issue safety certificates.Communicate with the OEM on the equipment warrantee and supplier / user / agent responsibilities, for clarity and transparency with our customers.Team duties:Assessment and training for the technical teams in our workshops in UAE, Oman, Qatar, and KSA, including the creation of KPIs for pivot functions heads.Ensure all decisions / requests between team members are properly documented through the relative forms.Coordinate with our suppliers / principles to conduct frequent training for our service teams across our branches, as well as in house trainings.Managing the service team (over 70 person) to organize and handle repair / maintenance of our own fleet as well as machines on rent.Fulfilling maintenance / service contracts for customer owned machines, in timely manner and provide clear technical and financial report for the job.Workspace duties:Apply ISO (19001 – 14001 – 18001) / TPM.Introduce functions and its relevant tools if feasible (repair in shop Vs. outsourcing)

Cairo, Egypt

- Probe electricity production & transmission field and customers for future plans.- Study tenders and RFQ in order to divide the scope between sub-suppliers.- Study received offers in order to reach best one after negotiation with suppliers.- Support our main suppliers to set cost for sales taxes, social insurance, customs, clearance, inland transportation, etc.- Support our suppliers during prosecution phase to maintain smooth work and cash flow from client.- Follow up for open jobs in many sites to keep our supplier updated.- Tender price are normally hundreds of millions dollars or Euros.- Reporting to department general manager.

Cairo, Egypt

- created my department from scratch- acquired international respectable suppliers in different fields and became their agent- increased our customer base and maintained good knowledge of their work and good relation with them- maintained effective method to market for the department scope to customers- effective archiving for files for easy retrieving

Cairo, Egypt

- Study tenders and prepare technical and financial offer.- Maximize our scope by subcontracting suppliers from local market.- Maintain updated data base for local suppliers and subcontractors.- Participate in project preparation and pre-tender meetings.- Reporting to department general manager.

Cairo, Egypt

- Cooperate with clients to maintain our process within their specifications.- Increase the efficiency of our production lines to decrease time, cost, and space.- Maintenance for our production lines as well as clients’ equipment and tools.- Conduct audits on our labor and machines with our clients.- Arrange and attend car shows to market our products.- Arrange with our customers for review of their quality system and specifications.- Reporting to company CEO and owner.

Cairo, Egypt

- Insure order delivery on time to customers outside Egypt through follow up with our factory, inland transportation agent, shipping line, and customs.- Arrange and attend for the major 6 marble and granite fairs around the world to promote our products.- Responsible for the claims of damaged products received by customer and the compensation from the insurance company.- Reporting to owner deputy and factory manager.

Cairo, Egypt

- Prepare the technical and financial offer to present to our customers following RFQs.- Marketing our suppliers’ products to Egyptian market.- Increase our customers’ base for our difference product range.- Achieve quarterly target of the department.- Qualify local suppliers to manufacture some components for our international suppliers to decrease our offer cost.- Reporting to company general manager.

Cairo, Egypt

- Selling the company products to customers in different fields.- Preparing maintenance reports to submit to customers.- Prepare lectures for customer labor training for vibration principle.- Conducting training sessions to make customers familiar with our equipment.- Reporting to company general manager (owner).

Alexandria, Egypt

- Responsible for maintenance of site equipment, also for repair at workshops.- Responsible for safe mobilization of equipment from warehouse to site.- Prepare monthly work progress report and report for fuels, spares, and oil consumption to the head quarter.- Reporting to middle delta zone sector head.

Alexandria, Egypt

- Responsible with team for maintenance of asphalts preparation system (ex: asphalt mixer, hopper system, burner system) as well as paving equipment (ex: pavers, rollers, loaders, graders, millers, generators …).- Monitoring our store for stock from oils, fuels, and spares.- Responsible for safe mobilization of equipment from site to location.- Prepare monthly report for fuels, spares, and oil consumption to the head quarter.- Reporting to site general manager.

Cairo, Egypt

- Follow company order with international suppliers or their agents.- Collect sites needs for spares parts and send RFQ to suppliers.- Inspect imported equipment and spares to write validity report.- Follow up strategic stock for oils, fuels, spares and materials.- Reporting to technical follow up department manager.

Cairo, Egypt

- Maintenance of company equipment inside the workshop.- Follow up the manufacturing of our orders with suppliers.- Inspection and checking of our new equipment when delivered to our warehouse.- Reporting to the workshop general manager.

Certified Six Sigma Black Belt, Quality Management

Certified Quality Engineer, Quality Management

Master'S Degree, Mechanical Engineering & Technology, Excellent

Bachelor'S Degree, Mechanical Engineering & Technology, Excellent With Honor