Haitham Hamadneh Email & Phone Number

الرياض السعودية

• Founded the Generative AI department, leading a team of six technical experts and one project manager. • Developed and implemented innovative AI-driven products, including chatbots and HR recruiting analysis tools• Customized AI solutions for clients, enhancing customer service and operational efficiency• Managed and mentored a team, fostering a collaborative and innovative work environment.• Engaged with clients to understand their needs and translate them into effective AI solutions.• Oversaw project timelines, budgets, and deliverables, ensuring successful completion.

Riyadh, Saudi Arabia

• Successfully managed the e-commerce operations and supply chain, resulting in improved efficiency and customer satisfaction• Achieved performance and growth goals through effective business strategy, planning, and execution• Oversee daily operations of all departments, including IT, Marketing, Sales, Finance, etc.• Improved operations by analyzing performance data, making necessary improvements, and streamlining the logistics flow• Consistently monitored logistics, maintained accurate inventory records, and implemented cost-effective solutions

Saudi Arabia

• Pioneered the development of Ubreem, a groundbreaking express shipping application that revolutionized last-mile delivery in e-commerce• Led the creation of Ubreem from scratch, delivering a successful business venture through innovative planning and execution• Designed a user-focused approach, delivering exceptional experience to end-users• Managed every aspect of the project, ensuring successful launch and growth of Ubreem• Built a dedicated team, fostering a positive work environment that enabled success• Expert in product development, project management, and business strategy, turning Ubreem into a leader in express shipping and last-mile delivery• Created a reliable and efficient platform, exceeding customer expectations and establishing a loyal user base

Saudi Arabia

• Successfully managed and ensured the efficient running of the organization, delivering excellent customer service• Efficiently managed raw materials and personnel for success• Worked with financial and accounting services to manage budgeting, revenue, and expenses and meet organizational goals• Directed and coordinated sales and distribution activities, resulting in increased sales and customer satisfaction• Managed staff effectively, resulting in increased productivity and goal achievement• Reviewed performance data to measure productivity and make data-driven decisions for improvement

Riyadh

• Boosted regional sales and profitability through strategic contributions• Led area sales plans and delivered exceptional customer service• Maintained high customer satisfaction by managing stores to meet acceptable scores and feedback• Transformed store environment through innovative merchandising• Ensured inventory management excellence through training and processes• Achieved HR objectives through effective communication, training, and discipline

Saudi Arabia

• Completed procurement process cycle in compliance with policies/procedures• Contributed to the development of SOPs, KPIs, and reporting systems for streamlined processes• Negotiated favorable prices, delivery, and credit terms while issuing purchasing orders• Maintained accurate documentation and filing processes to ensure compliance• Monitored timely execution of purchasing orders to mitigate risks

Palestinian Territory

•Responsible for the completion of the procurement standard procedures cycle. •Build the trust & strong relationship with suppliers. •Make sure to have all the documentation for each step and complete the filling phase. •Create the best ways to reduce costs without compromising quality and standards.•Participate in the development of standard operating procedures (SOP) internally and outdoor. •Manage daily operation transaction and shipments.•Reviewing stock reports on daily bases.•Make purchase orders depend on the inventory viability.•Coordinate with forwarders, clearance agent, suppliers & customers for incoming and outgoing orders.•Tracking customer's orders, loading, delivery and customer satisfaction for products and service quality

Palestinian Territory

•Design the main sales plan & objectives for the year.•Participate in the development of standard operating procedures with agent, Departments, branches and forwarder sup-agent. •Leading the sales team.•Monitoring & evaluation the deliverables.•Customer support, evaluation & business development strategy design.•VIP customer care & support.•Logistics & coordination with international forwarders.•Pricing for different type of services

Riyadh Saudi Arabia & Ramallah Palestine

•Managing and directing team.•Follow-up of debt and the amounts owed•Representing ARAMEX services to different customer segments.•Customer support, evaluation & business development strategy design.•VIP customer care & support.•Logistics & coordination within ARAMEX international branches.•Establishing first logistic & outsource warehousing services in – Al Wataneya Mobile Project - Palestine (Ramallah City)

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General

Activities and Societies: Red Crescent, Al KAsaba Theater, AL BAidar Theater & Mawasim Band for theater Business Administration

Bachelor Of Business Administration (B.B.A.), General Studies

Activities and Societies: Football Teem